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            Business ProfileFirstLoan.com

            Loans

            Contact Information

            PO Box 1536

            Lower Lake, CA 95457

            (888) 340-2911

            Customer Reviews

            1/5

            Average of 45 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            PO Box 1536, Lower Lake, CA 95457
            BBB File Opened:
            10/22/2019
            Number of Employees:
            1
            Contact Information

            Principal

            • Mx. Compliance Officer, Compliance Officer

            Customer Contact

            • Mx. Compliance Officer, Compliance Officer
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: What to consider when researching personal loans

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/20/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            I need this loan to be settled. I have already paid back the amount I owed. I opened this acct in desperation and was recently laid off and cant afford the insane interest rate. I found out this company is not licensed in WA and I didnt read the fine print carefully enough. I cant afford the 600 percent interest. I already paid back the amount I borrowed. Please consider my acct closed in full. I would be so grateful **************** has been so friendly and nice to work with, I dont have any negative feelings
            Read More
            Read 37 More Complaints

            Customer Reviews

            45 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joseph H

            07/23/2024

            My wife and myself applied for and was approved for a loan through first loans. About a week later we tried calling to set up payment arrangements. We had zero response. We called there office several times and even left voicemails. Still no response after a couple weeks of this. We get a call from my wife HR department explaining that this company was setting up a garnishment on my wife account. The interest was like at 100% and the were trying to charge us for **** collection fees. My advice for anyone in a tough spot would be DO NOT GET A LOAN FROM THIS COMPANY.

            FirstLoan.com Response

            07/26/2024

            Good day, Thank you for contacting First Loan. We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required. First Loan is committed to promptly resolving customers' issue. Kindly contact us at ************** and one of our Resolution Specialists will assist you. Regards, First Loan
            Read 44 More Customer Reviews

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            BBB serving the San Francisco Bay Area and Northern Coastal California

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