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Find a Location

Golden State Plumbing Service, Inc. has 1 locations, listed below.

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    Business ProfileforGolden State Plumbing Service, Inc.

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Golden State Plumbing offers plumbing services and repairs.

    Business Details

    Location of This Business
    5259 Jerusalem Ct Ste 1, Modesto, CA 95356-9234
    BBB File Opened:
    12/24/2014
    Years in Business:
    8
    Business Started:
    6/17/2016
    Business Incorporated:
    3/4/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1015276 for this business, issued by Contractor's State License Board

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    https://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Ms. Tracy D Grimmett, Owner
    Contact Information

    Customer Contact

    • Ms. Tracy D Grimmett, Owner
    Additional Contact Information

    Fax Numbers

    • (209) 869-1065
      Other Fax
    • (209) 557-9600
      Other Fax

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MH

    1 star

    12/13/2021

    Directed to this company through Old Republic for a hot water dispenser leaking. They not only made the leak worse, they were terrible to try to get ahold of, were rude and unprofessional. An issue that should've been resolved in a few days is now going on weeks. The manager (maybe owner) called and literally yelled and screamed on the phone; it was absolutely appalling behavior for a child, let alone an adult (I wouldn't go so far as to say professional, because she absolutely is not). If you value your home, do not use Golden State Plumbing.

    Golden State Plumbing Service, Inc. Response

    12/15/2021

    Our technician did not work on your hot water dispenser. He looked at it and noticed it was leaking and took pictures so we could get approval for a new one. We called it in to Old Republic and got the replacement approved but for only a standard chrome color and the homeowner had a bronze. We gave her pricing options to upgrade to bronze and waited for her response she then let us know she wanted to go with chrome so we ordered the part right away and called her to schedule she then said she was thinking of going with the bronze instead so we put the job on hold while we waited for her to make a decision. She then called us stated she was waiting on us to schedule so we got her on the schedule right away. At her appointment time our tech showed up to the home and did not get an answer, he called her phone and the office called her phone and still no response so the technician moved on to his other calls. Once the homeowner called us back it was already past her appointment time and the tech could not go back we need to reschedule the appointment so she was upset and decided to cancel and find another company.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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