We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          5.11 Tactical has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • 5.11 Tactical

              4300 Spyres Way Modesto, CA 95356-9259

            • 5.11 Tactical

              1360 Reynolds Ave Ste 101 Irvine, CA 92614-5535

            • 5.11 Tactical

              3201 N Airport Way Manteca, CA 95336-8694

            Business Profile5.11 Tactical

            Safety Clothing
            Multi Location Business

            Contact Information

            4300 Spyres Way

            Modesto, CA 95356-9259

            Visit Website
            (866) 451-1726

            Customer Reviews

            1.32/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            5.11 Tactical provides retail tactical gear and clothing sales.

            Business Details

            This is a multi-location business.

            Find a Location

            5.11 Tactical has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • 5.11 Tactical

                4300 Spyres Way Modesto, CA 95356-9259

              • 5.11 Tactical

                1360 Reynolds Ave Ste 101 Irvine, CA 92614-5535

              • 5.11 Tactical

                3201 N Airport Way Manteca, CA 95336-8694

              Location of This Business
              4300 Spyres Way, Modesto, CA 95356-9259
              BBB File Opened:
              12/17/2009
              Years in Business:
              21
              Business Started:
              1/29/2003
              Business Incorporated:
              1/29/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • 5.11 Tactical Series
              • 5.11, Inc.
              Business Management
              • Ms. Gina Wylie, Director of Customer Service
              • Mr. Tom Davin, CEO
              • Mr. Brad Barnett, Vice President-Operations
              • Mr. John F Wicks, Corporate Secretary
              • Mr. David A Unter, CFO
              • Mr. Matthew McDonald, Company Contact
              Contact Information

              Principal

              • Mr. Tom Davin, CEO
              • Mr. John F Wicks, Corporate Secretary
              • Mr. David A Unter, CFO

              Customer Contact

              • Mr. Matthew McDonald, Company Contact
              Additional Contact Information

              Fax Numbers

              • (209) 527-1511
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I purchased a waist type pouch, a large range bag, and a pair of hiking shoes on 7/2/24 for which the total bill was for $***** the recipt they sent was for ***** but they charged my card over $67.31 Their tracking said the order was delivered on 7/25/24 but there was no delivery at all. I contacted them and they said they sent another package which the tracking they gave me said was delivered on 8/31/24 none of the items i ordered was delivered. The only package i have received contained a little ring that you would find in a gumball machine. I have demanded a refund from them many times. The only thing they have offered is a 10% refund. I would like my money back and i think they should be flaged for the buisness scam they are running. They never sent one thing that i ordered. They charged my card more then the receipt stated. Then they send a 10 cent ring to show they made a delivery.
              Read More
              Read 8 More Complaints

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Felipe D

              09/22/2024

              I will not purchase any more items from 511 I made an order twice from there web site was charged on my debit card then it its credit back, on my debit and order is never send.That is really un- professional from them advertising an item, and never getting it. Fault advertising.If items is not available or dont have it on stock. Dont advertise
              Read 21 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.