Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

STG Auto Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • STG Auto Group

      10325 Central Ave Montclair, CA 91763-4402

    • STG Auto Group

      10477 Central Ave Montclair, CA 91763-4404

    Business ProfileforSTG Auto Group

    Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.74/5stars

    Average of 58 Customer Reviews

    Customer Complaints

    105 complaints closed in last 3 years

    41 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    STG Auto Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • STG Auto Group

        10325 Central Ave Montclair, CA 91763-4402

      • STG Auto Group

        10477 Central Ave Montclair, CA 91763-4404

      Location of This Business
      10325 Central Ave, Montclair, CA 91763-4402
      Years in Business:
      27
      Business Started:
      10/1/1997
      Business Started Locally:
      4/2/2002
      Business Incorporated:
      4/2/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • St. George Auto Center
      • St. George Auto Sales, Inc.
      Business Management
      • Mr. Tony Bacily, Vice President
      • Ms. Maryan Ebid, Customer Service Manager
      • Mr. Patrick Oconnell, Marketing Manager
      Contact Information

      Principal

      • Mr. Tony Bacily, Vice President

      Customer Contact

      • Ms. Maryan Ebid, Customer Service Manager
      • Customer Service
      Additional Contact Information

      Fax Numbers

      • (909) 398-1759
        Other Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      105 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      58 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diar S.

      1 star

      07/17/2024

      By far the worst dealership I have ever been a part of. All I wanted to do was sell my car for the price that I wanted, once they first texted me on offer for my car, they had offered me $22,940 for the car and I rejected because it was to low, then counter-offered with $24,500, I then told them I will think about it and they said I had 3 days to accept the offer. Then next day I told them can you guys do $25,000 and they AGREED. All I had to do was accept the offer and I did. Then the General manager ***** called me, which by the way is a complete liar and all he cares about is taking money from you, trust me do not believe anything he says, he will just give you the same answer, "I have been doing this for 25 years I know what I am doing". He called me to let me know that their gonna drop the price from $25,000 to $23,000. I am like why I thought we agreed to 25k? He then give me an excuse saying there is something wrong with the car and I am like first of all, my car is brand new just got it appraised and it was in great condition and you have not even looked at my car yet, so how would you know? Then all of a sudden he told me that he had a TRAINEE negotiate the numbers with me this whole time, I'm like how is that my problem, we agreed to 25k that makes no sense, he even knew he was wrong and was taking blame I said I am sticking with the 25k and he then called me back 20 minutes later and AGREED AGAIN. Then once they finally got my car and looked at it they called me again and said there is something wrong with your battery, I am like how I have had the car for almost 2 years it has ****** miles on it and I have never had any problems at all, so that is when I knew they were giving me any excuse not to buy my car for the right price. Then I said you know what just return my car I do not want to do the deal again and they forced me to come pick it up which is 2 HOURS AWAY. Stay AWAY from ***** the liar and ****** the employee, There is so much for me to say.

      Local BBB

      BBB Serving the Pacific Southwest, Central & Inland California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.