Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bjers Modern & Classic Auto Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBjers Modern & Classic Auto Repair

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/29/2021

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bjers Modern & Classic Auto Repair provides automotive repair services.

    Business Details

    Location of This Business
    901 N Mount Shasta Blvd, Mount Shasta, CA 96067-9748
    BBB File Opened:
    7/29/2010
    Years in Business:
    17
    Business Started:
    1/1/2007
    Accredited Since:
    1/29/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 230563 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 11/30/2024.

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    https://www.bar.ca.gov/

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Bjers Modern & Classic Automotive
    • Bjers Auto Repair
    Business Management
    • Mr. Stephen Bjers, Owner
    Contact Information

    Principal

    • Mr. Stephen Bjers, Owner

    Customer Contact

    • Mr. Stephen Bjers, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tristan M

    1 star

    05/26/2022

    In January of last year I brought my ****** to Bjer's in ********* to have it worked on. Initially the mechanic told me it was a quick and small fix. Next thing I know he's replacing my entire engine. ??????? I agreed because I trusted him. He attempted to put 3 different engines having the same issues occur that I brought the car in for. Then I had to tow my car out of his possession and pay another shop in ******* to fix my car. They were able to get my car drivable but a few weeks later it began to leak oil and coolant. I found out the original shop had replaced the motor with a junkyard motor and hadn't done anything to the engine like you're supposed to (replace head gaskets and such). Now my ****** sits with a blown head gasket. I had an investigation put on by the ****** of ********** Repair, they failed to negotiate the full amount for me. So I took the mechanic to small claims court. The court granted me $2400 (just a portion of what I paid them, the tow company and the other shop for repairs), and now the mechanic is failing to pay me the money. Requiring me to take him back to court. What a joke, what a *****. Be careful who you take your vehicle to! Bjer's Automotive are crooks who will take your money and leave you car less. I've waited so long to tell everyone my story... And now that I have continued to be jerked around I feel totally justified to share my story. Bjers Auto are crooks!!

    Bjers Modern & Classic Auto Repair Response

    06/02/2022

    This post is a direct retaliatory reaction by this former customer because she was denied any punitive damages in the form of the (excessive) monetary compensation in her lawsuit against Bjers Auto Repair (the Judge ruled fairly after reviewing all the evidence and summarized below). As stated in the due process of this case (noted in court transcripts), it was proven that she knowingly signed and approved the use and warranty warnings of a used motor as determined by her budget. Bureau of Automotive Repair stated that Mr. ********************** went above and beyond in his attempts to please the customer, more so than necessary. Also noted in BAR testimony and report, was that a good faith refund offer was given by Mr. ********************** during the process which customer refused. BAR also reported this was a series of unfortunate, uncontrollable circumstances with note that this vehicle was known for complications. The claim that ********************** Auto acted fraudulently was refuted by BAR testimony and was supported by the courts ruling. In conclusion, ********************** Auto absorbed all labor costs on this repair and refunded a reasonable amount that was offered at the beginning of this ordeal. It was also noted in court process that this vehicle was in a collision somewhere in the time frame of this process.

    Bjers Modern & Classic Auto Repair Response

    06/02/2022

    This post is a direct retaliatory reaction by this former customer because she was denied any punitive damages in the form of the (excessive) monetary compensation in her lawsuit against Bjers Auto Repair (the Judge ruled fairly after reviewing all the evidence and summarized below). As stated in the due process of this case (noted in court transcripts), it was proven that she knowingly signed and approved the use and warranty warnings of a used motor as determined by her budget. Bureau of Automotive Repair stated that Mr. ********************** went above and beyond in his attempts to please the customer, more so than necessary. Also noted in BAR testimony and report, was that a good faith refund offer was given by Mr. ********************** during the process which customer refused. BAR also reported this was a series of unfortunate, uncontrollable circumstances with note that this vehicle was known for complications. The claim that ********************** Auto acted fraudulently was refuted by BAR testimony and was supported by the courts ruling. In conclusion, ********************** Auto absorbed all labor costs on this repair and refunded a reasonable amount that was offered at the beginning of this ordeal. It was also noted in court process that this vehicle was in a collision somewhere in the time frame of this process.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.