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          Find a Location

          Frontwave Credit Union has 13 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Frontwave Credit Union

              1278 Rocky Point Dr Oceanside, CA 92056-5867

              BBB Accredited Business

            • Frontwave Credit Union

              1105 Mainside Camp Pendleton, CA 92055

              BBB Accredited Business

            • Frontwave Credit Union

              20845-B1 Pacific Plaza Vandegrift Blvd Camp Pendleton, CA 92055

              BBB Accredited Business

            • Frontwave Credit Union

              40325 Winchester Rd Temecula, CA 92591

            • Frontwave Credit Union

              520409 Basilone Road Camp Pendleton, CA 92055

              BBB Accredited Business

            Business ProfileFrontwave Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            1278 Rocky Point Dr

            Oceanside, CA 92056-5867

            Visit Website
            (760) 631-8700

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/2/2024

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers credit union financial services and products.

            Products & Services

            consumer lending, financial services

            Business Details

            This is a multi-location business.

            Find a Location

            Frontwave Credit Union has 13 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Frontwave Credit Union

                1278 Rocky Point Dr Oceanside, CA 92056-5867

                BBB Accredited Business

              • Frontwave Credit Union

                1105 Mainside Camp Pendleton, CA 92055

                BBB Accredited Business

              • Frontwave Credit Union

                20845-B1 Pacific Plaza Vandegrift Blvd Camp Pendleton, CA 92055

                BBB Accredited Business

              • Frontwave Credit Union

                40325 Winchester Rd Temecula, CA 92591

              • Frontwave Credit Union

                520409 Basilone Road Camp Pendleton, CA 92055

                BBB Accredited Business
              Location of This Business
              1278 Rocky Point Dr, Oceanside, CA 92056-5867
              BBB File Opened:
              10/30/1996
              Years in Business:
              28
              Business Started:
              10/30/1996
              Business Incorporated:
              12/31/2001
              Accredited Since:
              5/2/2024
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Bill Birnie, CEO
              • Mr. James Harrison, Director of Risk and Compliance
              • Mr. Brian Blank, Senior Copy Writer
              Contact Information

              Principal

              • Mr. Bill Birnie, CEO

              Customer Contact

              • Mr. James Harrison, Director of Risk and Compliance
              • Mr. Brian Blank, Senior Copy Writer
              Additional Contact Information

              Fax Numbers

              • (877) 789-7628
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/07/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              False advertisement. Email provided by agent clearly states the following If youre purchasing a vehicle from a franchised dealership in a Non-Title holding state (******, ********, *****, ********, ********, *********, ********, *******, **********, ********, ************, *******) theres a slightly different process. Well need to verify the vehicle is registered in your name with Frontwave listed as a Lienholder before sending funds to the dealership and finalizing your application. We do not finance purchases with non-franchised dealerships outside of **********. Non-franchised dealerships are independently owned dealerships that do not sell new cars. Then upon submitting documents to complete my loan I am informed they Do not provide auto purchases outside the state of ********** this is not at all what their policy claims.
              Read 19 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kristal B

              06/01/2023

              I did a mobile deposit yesterday morning 5/31 an half of its on hold as of 06/01 7:53 pm . Now I spoke with a team member this morning about the issue an I was told at 7pm it would be on my account . I'm very frustrated that I do not have access to funds that are mine I am on someone else's time which is not rite at all . An now I can not get ahold of anyone that can help me I was told she did not have access. Thank God it's not an emergency with my autistic son or anything of that sort . !! Bad enough I wasn't told the terms an conditions for the sign on bonus an didn't receive that cause I didn't deposit 100 at the opening of the account I would have if I had known . I cant even get coins being a collector but ***** im not a member of help me like ur sister bank alaska . Do better frontwave .
              Read 1 More Customer Review

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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