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Veronica's Insurance has 1 locations, listed below.

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    Business ProfileforVeronica's Insurance

    Auto Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1148 E Holt Ave, Pomona, CA 91767-5827
    BBB File Opened:
    11/22/2022

    Industry Tip

    BBB Tip: Auto insurance

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Leticia B

    1 star

    12/21/2023

    I originally contacted Veronicas Insurance (a car insurance broker) to get car Insurance. Even though the first payment was high I moved forward with signing the contract because the installment payments were reasonable. 2 weeks prior to the car insurance expiration, I received a letter from the car insurance company stating that my car insurance was going to be automatically renewed and the first payment would be $177.00. The week prior from my car insurance expiring I started getting phone calls from Veronicas Insurance. When I answered, I was told that I needed to pay $277.00 to renew the car insurance. I told the agent that I had set up automatic withdrawals and whatever I needed to pay should be withdrawn from my bank account. The agent said that it needed to be set up again and I needed to sign papers to do so. I told the agent that I would call them back the day before the car insurance expired. Which I did, a male answered the phone who then told me that I needed to pay $577.00 to renew the car insurance. I told him that was much higher then what I had been previously quoted. He told me that was the final price otherwise the car insurance was going to expire. I decided to call the car insurance directly who informed me that the original payment of $177.00 was all that I needed to pay to renew the car insurance which was going to be withdrawn from my bank account since I had originally setup automatic withdrawals. This car insurance broker scams people out of their money as we might not fully understand how car insurance works.

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