Business ProfileforOption One Plumbing

On August 15 Option One came to my home to begin work on replacing my gas main to go under my home. Per the ********************** I had one month to move my gas meter and line at least 3 feet from my HVAC unit. I was originally given a quote of $9,000, which seemed steep. They reduced the price to $7,945 and "began" work. The first day NO physical work was done on my home. I was notified at the end of that day that they couldn't run a line under my home. The next day it was hours before they began any physical work. By the end of the third day they had completed (their words) their work. They ran a gas line up and over my gate leading to my back yard. I am no longer able to close my gate like I was before they did their work. This has become a safety hazard for many reasons. They also left a hole around the pipe that leads under my home. It is large enough for rats to fit through. They also left a gaping hole in my netting that exterminators put in to prevent racoons/opossums from being able to get under my home. A few years ago I paid $4,000 for new duct work and $750 for extermination work. Now it is all exposed again. They also cracked several tiles on my trap door to my basement. They slammed the door on at least one occasion. Option One was extremely overpriced especially for the low quality of work and negligence. I fought with ***** (last name?) about the price and that they didn't do what they originally said they were going to. I mentioned all the sub par work that was done. He said he would come fix the problems but that I needed to pay that day. He told me that my home had passed inspection. I gave him my credit card number but told him not to run it before the work was fixed. I asked Option One for my invoice and permit # through the city but haven't received them yet (7 days after I asked) I decided to call the ***************** to get my permit number only to find out that my home did not pass the inspection. THEY TOLD ME IT HAD!