Business ProfileforClothing Shop Online
At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- 500 Carnelian St 102, Redondo Beach, CA 90277
- BBB File Opened:
- 6/30/2020
- Years in Business:
- 12
- Business Started:
- 6/15/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 202035010125 for this business, issued by Secretary of State-Corporations
These agencies may include:
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
- Type of Entity:
- Corporation
- Alternate Business Name
- clothingshoponline.com
- Business Management
- Caitlin Carey
- Contact Information
Principal
- Caitlin Carey
Customer Contact
- Caitlin Carey
Customer Complaints
40 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/30/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jeannette A
1 star09/30/2024
Clothing Shop Online Response
10/04/2024
Thank you for taking the time to review your recent shopping experience with us. We are sorry to hear your displeasure with our return policy. Our 100 day return policy, is designed to ensure that we can process refunds efficiently and maintain the highest standards of service for all our customers. Unfortunately, we are unable to extend this window as it is dictated by the timeframe we have to process a refund to the original payment method. Additionally, our return page states that we only offer exact replacements (no exchanges) or refunds, and any discrepancies should be reported within 72 hours of receiving your order.
We regret that we cannot make exceptions to this policy, as it is in place to ensure fairness and consistency for all our customers. We truly appreciate your understanding in this matter.
Best regards,
Clothing Shop Online
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