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Find a Location

Mixbook.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Mixbook.com

      2000 Broadway St Redwood City, CA 94063-1802

      BBB Accredited Business

    Business ProfileforMixbook.com

    Photo Imaging
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2010

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    2000 Broadway St, Redwood City, CA 94063-1802
    BBB File Opened:
    11/27/2018
    Years in Business:
    14
    Business Started:
    6/1/2010
    Business Incorporated:
    7/20/2006
    Accredited Since:
    6/1/2010
    Type of Entity:
    Corporation
    Number of Employees:
    80
    Alternate Business Name
    • Interactive Memories, Inc.
    Business Management
    • Mr. Andrew Laffon, Owner
    Contact Information

    Principal

    • Mr. Andrew Laffon, Owner

    Customer Contact

    • Mr. Andrew Laffon, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen J

    1 star

    01/23/2024

    I would never recommend using mixed books to make a photo book. My experience was very bad. First I almost finished my book, 3/4 done. When I opened it later in the day, the layout was completely distorted with each page only having one picture all the way through. When I called customer service, they said there was nothing they could do. I just needed to re-enter the pictures. The second problem I had was a button disappeared that was critical in managing photo availability . Once again, they said there was nothing that they could do. My only choice was to search through over 200 photos to see if there are duplicates or not. Day three my problem was, I saved my book, then went to another task. I opened my book, and at least 50 photos that had been placed were now blank spots. I called them and asked how to restore my photos. They said there was no way to do that. I asked that if we saved the photos and the company says that they save it every minute how come there is not a restore option. There is no restore option. I was supposed to put in all the photos again. After three instances, and at least six hours on the phone, Please do not use Mixbook. I have put in so many hours of time and have no product.

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