Business ProfileforCalifornia Tile & Granite Corp.

Recently our countertop was installed by California Tile & Granite, Corp. We were very disappointed with how the process turned out. First of all, the templater decided to move the cooktop over 1 inch to the left without telling **. The cooktop was installed on base plywood in the exact location we wanted perfectly aligned with the range hood before the countertop template date. Templater decided to relocate the cooktop position without saying anything about it to **.The countertop installers said they will try to make it work by trimming the slab on the left side of the cooktop. Since the cooktop surface overlaps the countertop there was some wiggle room there. This is where it got a lot worse. The installers decided to cut the countertop inside the kitchen instead of taking the slab outside. Just imagine the amount of dust that is created when you cut over 20 inches of quartz slab with a hand-held grinder inside the kitchen. To make things worse, they decided to turn on the range hood vent and it sucked up a lot of dust in its motor. The installers did not remove nor did they try to vacuum the cabinet drawers right below the cooktop. We had to take everything apart including the range hood, the drawers, and the rails and take them outside to get the dust out with a leaf blower. It took ** 2 days to clean the dust in the kitchen and the rest of the adjacent rooms.After all that, the cooktop is still not aligned with the range hood. Dealing with California Tile & Granite was an absolute nightmare. We spent over $9,000 with them and now we have nothing but regrets.

California Tile & Granite has been in business for over 15 years serving the Greater Sacramento area. We've installed 1000's of kitchens, baths, and surfaces. We pride ourselves on using the best materials, skilled craftsmen and operate in a professional manner. **************** and reviews are very important to **. It is very rare, but it happens that we cannot completely accommodate a client. Rather than dispute what actually occurred, we'd just like to say that we believe we provided a beautiful finished product and we did our best to provide a good solution to a difficult situation. We wish this client well but we will let our many satisfied clients and their reviews speak for **.