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          NeoBod has 1 locations, listed below.

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            • NeoBod

              null San Diego, CA 92139-3972

            Business ProfileNeoBod

            Apps

            Current Alerts For This Business

            Alert:
            In May 2022, BBB investigated NeoBod’s business practices. This investigation was prompted by an increase in consumer complaints submitted to the BBB. Consumers allege the business charge consumers for automatic monthly payments without their knowledge of the consumer.

            In May 2022, BBB sent the company a Business Practice Inquiry to address the concerns.
             
            BBB did not receive a response.

            Contact Information

            San Diego, CA 92139-3972

            Visit Website
            (844) 973-1336

            Customer Reviews

            1.07/5

            Average of 73 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            451 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers a health and fitness mobile app

            Business Details

            Location of This Business
            San Diego, CA 92139-3972
            BBB File Opened:
            10/21/2021
            Years in Business:
            3
            Business Started:
            7/6/2021
            Business Incorporated:
            7/6/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • New Phoenix Brands LLC
            Read More Business Details and See Alerts

            Customer Complaints

            451 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I am getting charged $24.97 monthly from Online Elite Deals. When I called the number on my CC it turns out to be from an App called Fitness by NeoBod. I never signed up for this app and it certainly isnt downloaded on my phone. They said they would cancel and refund the payments (3 total that I can see) but after waiting 10 business days, no refund. I called again and was told the account is still active and she will go ahead and cancel and request a refund. This time they gave me a cancelation # ********. I have since requested a new card and # so they can no longer keep charging me.
            Read 450 More Complaints

            Customer Reviews

            73 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Charlie F

            04/09/2024

            Just checked my checking account statement and saw where this company charged me $19.99 for Mar and April, 2024. I don't know what this company is or how it got my cc info!!This is against the law and I would like to pur*** them with a civil charge!!How can I *** them if I'm in *****??I shouldn't have to take my time to dispute this with people who can't understandable English.
            Read 72 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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