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            Business ProfileYourLegacyYourStory.com

            Video Production Services
            BBB accredited business

            Contact Information

            755 W A St Ste 100

            San Diego, CA 92101-0702

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            Email this Business
            (858) 271-5222

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            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/23/2023

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            Your Legacy Your Story specializes in large scale digitizing projects and storytelling services.

            Business Details

            Location of This Business
            755 W A St Ste 100, San Diego, CA 92101-0702
            Email this Business
            BBB File Opened:
            5/23/2023
            Years in Business:
            4
            Business Started:
            5/19/2020
            Accredited Since:
            5/23/2023
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Your Legacy Your Story
            Business Management
            • Mr. Brett Weiss, CEO
            • Mr. Yoshi Weiss, Sales
            Contact Information

            Principal

            • Mr. Brett Weiss, CEO

            Customer Contact

            • Mr. Yoshi Weiss, Sales
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            05/11/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I have submitted our priceless family memorabilia to ************************* in February 2023 in my home, of 5 (five) reels 16 mm. black/withe and color films as well as 2 (two) super 8 mm. color films to be digitally transferred. He promised pristine frame by frame removal of any and all scratches, lines and impurities, color enhancements etc. After significant delay, the initial deposit of $ 500 was return to me. Then a meeting was scheduled on 11 April 2023 at a coffee shop in downtown ********. A box with all original source films were given to me + flash drive with the "new" transfer. On a small laptop screen a demo was demonstrated. I immediately detected lack of sound, fading colors and jump cuts (hick-ups). There I paid $1,424.00 with ***************** ************* agree to take the source film and fix the problems. On 19 April 2023 I have received an e-mail with link towards the "fixed" transfer. Now, sound is completely out of sync, out of lip sync no tracks were ever cleaned. After such a nightmarish odyssey I want all of my films back and full refund. ***************************
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