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Find a Location

Crown Worldwide Moving & Storage, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCrown Worldwide Moving & Storage, LLC

    Moving Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Crown Worldwide Moving & Storage, LLC,  is a worldwide moving and storage company. 

    Products & Services

    Crown Worldwide Moving & Storage, LLC,  offers international, domestic, commercial services, office moves, and auto transport.

    Business Details

    This is a multi-location business.

    Find a Location

    Crown Worldwide Moving & Storage, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      San Leandro, CA 94577-6606
      BBB File Opened:
      2/7/1991
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Started Locally:
      1/1/1972
      Business Incorporated:
      9/25/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 939746 for this business, issued by Contractors State License Board. The expiration date of this license is 11/30/2025.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      https://www.cslb.ca.gov/

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      100
      Alternate Business Name
      • The Armstrong Company
      Business Management
      • Mr. Thomas Doyle & Robert S. Bowen, Principal
      • Mr. John Pluth, CFO
      • Ms. Cynthia Allen, Vice President of Customer Service
      • Mr. Robert S. Bowen, Chairperson/CEO
      • Ms. Tori Ferrante, President
      Contact Information

      Principal

      • Mr. Thomas Doyle & Robert S. Bowen, Principal
      • Ms. Cynthia Allen, Vice President of Customer Service

      Customer Contact

      • Ms. Cynthia Allen, Vice President of Customer Service
      Additional Contact Information

      Fax Numbers

      • (510) 564-0055
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Arnaud P

      1 star

      10/13/2023

      I cannot endorse the services provided by Crown WMS based on my personal experience.I engaged their services for a move on September 22nd, 2023.We were relocating within the same building, moving from the 5th floor to the 4th floor.The movers eventually completed the move, and I tipped them for their efforts. Later that same day, I had to depart on a work trip, returning on September 28th. Upon attempting to sleep in our new place, I discovered that our bed felt unstable, swaying like a boat. Upon closer inspection, it became apparent that the central railing was missing.On September 29th, I promptly reached out to the main mover, A., and contacted my liaison at Crown WMS, C. A. responded with a text stating, "Everything should be there; we took everything apart and put it back where it should be." I informed him that this was not the case, but he did not offer further response. I patiently waited for another week, hoping for a resolution or response from either party, but none was forthcoming.This lack of communication is disconcerting, especially considering that A. and his team misplaced a critical component during the move and failed to disclose it when reassembling the bed. One would assume that handling king-size beds during moves falls well within their realm of expertise. However, their apparent indifference regarding the missing central rail, despite the presence of wooden support pieces on each side of the bed, suggests a preference for concealing their error rather than addressing it honestly.Additionally, I incurred expenses for a box that was never used for the king-size mattress and additional charges for boxing and unboxing services that were not performed. Furthermore, I had to spend $160 on acquiring a replacement central rail and foot that Crown WMS had lost.I reached out to my contact at Crown WMS, C, once more on October 6th. Regrettably, I have received no response from them since that date.

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