Business ProfileforDuncan Plumbing
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1245 Thompson Ave, Santa Cruz, CA 95062-3229
- BBB File Opened:
- 12/19/2013
- Years in Business:
- 24
- Business Started:
- 1/1/2000
- Business Incorporated:
- 1/10/2007
- Accredited Since:
- 8/9/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Duncan Plumbing Enterprises, Inc.
- California Radiant
- Hours of Operation
Primary
- M:
- 7:00 AM - 9:00 PM
- T:
- 7:00 AM - 9:00 PM
- W:
- 7:00 AM - 9:00 PM
- Th:
- 7:00 AM - 9:00 PM
- F:
- 7:00 AM - 9:00 PM
- Sa:
- 7:00 AM - 9:00 PM
- Su:
- 11:00 AM - 6:00 PM
- Business Management
- Ms. Melanie Bewley, Office Manager
- Mr. Scott Duncan, President
- Contact Information
Principal
- Mr. Scott Duncan, President
Customer Contact
- Ms. Melanie Bewley, Office Manager
- Mr. Scott Duncan, President
- Additional Contact Information
Fax Numbers
- (831) 475-8348Primary Fax
- (831) 475-8348
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tom S.
1 star08/22/2022
A ****** representative came to my home to give me a written estimate. the quote was $1700 more than what I ultimately paid a licensed plumbing company to do!
In the ****** detailed estimate, but not verbally disclosed, was a $99 fee for extended warranty, which I did not request and did not expect from a plumber. The $1700 included parts and labor for things that ultimately did not need to be done. (The plumber I later used showed and explained To me).
Beware! Read and question any written estimate closely. And get multiple estimates. I got 5 and they varied wildly.'
I put the above, true and concise review on yelp, believing it would be of value to consumers. Business responded on yelp in a vindictive way, with my name and personal info and untrue misleading info regarding my 'luxury' fixtures (delta) and home (in mobile home park). Business also made disparaging in remarks about plumber that ultimately did my work.
I believe my review was of value to seekers. Their response was verbose, untrue, revealed personal info about me and was critical of another plumbing company.
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