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            • Docuservice

              14535 Valley View Ave STE P Santa Fe Springs, CA 90670-5234

            Business ProfileDocuservice

            Student Loan Services

            Additional business information

            Additional Info:
            Wait! First get in touch with a Docuservice Customer Support agent. This will be the quickest way for you to receive support and resolve your issue. Contact 1(800)-214-6079 or email processing@docuservice.us
            See all additional business information

            Contact Information

            14535 Valley View Ave STE P

            Santa Fe Springs, CA 90670-5234

            Get Directions
            Visit Website
            (800) 214-6079

            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            14535 Valley View Ave STE P, Santa Fe Springs, CA 90670-5234
            BBB File Opened:
            5/29/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201920310154 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Business Management
            • Mr. Shane Lee, Managing Member
            Contact Information

            Principal

            • Mr. Shane Lee, Managing Member

            Customer Contact

            • Lauren Dinatale
            • Mr. Shane Lee, Managing Member
            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            phone number of ************** called saying they have a matter that I did not respond to. They made several threats to put a lien on my property and my assets if I did not take care of the matter. The company DocuserviceOK would not give me any information relating to the debt or state how I could take care of the matter. The man calling made several comments stating how I thought I was so smart and knew everything. The company still refused to verify the debt that they state is from 2016.
            Read 8 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Abigail B

            04/26/2024

            These people scammed me out of over $200. Luckily I caught it before I made anymore payments towards the over $2000 they were going to have me pay. They had all my FAFSA information and seemed legitimate. DO NOT FALL FOR THIS AND DO NOT GIVE THEM ANY MONEY!!!
            Read 6 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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            BBB Reports On

            BBB reports on known marketplace practices.

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