Business ProfileforThe Publishing Genie
Additional business information
On February 1, 2024,BBB Serving Los Angeles and Silicon Valley requested that the businesssubstantiate, modify, or discontinue claims on the company's website, https://thepublishinggenie.com/. BBB requested that the business clarify their relationshipwith the advertised organizations on their website (NBC, BBC, Esquire, Forbes, Los Angeles Times, Inc, Newsweek,and Politico). BBB also requested that thebusiness substantiate, modify, or discontinue images of books, sale claims, theirlistings with Trustpilot and Clutch, award claims, objective claims, and “100% Satisfaction Gauranteed.”
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9.Sales - https://www.bbb.org/code-of-advertising#Sales
21.Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
20.Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results
As of February 27, 2024, the business has failed to respond to our request forsubstantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Studio City, CA 91604-1416
- BBB File Opened:
- 1/31/2024
- Years in Business:
- 1
- Business Started:
- 5/18/2023
- Contact Information
Customer Contact
- Customer Manager
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/31/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Erik R
1 star03/22/2024
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