Business ProfileforTricon Residential

I have been trying since September 5, 2024 to renew my lease for October with just myself and my mother added as a co-applicant. Each time that I call its always an issue theres something different going on and it seems to just be non-going I had issues with them verifying three times my income, which they did incorrectly and told me I wasnt eligible, even with my proof of my paystubs and my mothers bank statements of her retirement. I had to call and speak to a supervisor to have them re-calculate it, which they found out was an error on their part finally which took forever to do since Miss **** ***** at the Charlotte ******* wouldnt do it herself after I sent her an email asking her to Time Ive tried to get in contact with Miss *****. She never answers the phone. She doesnt respond to emails in a timely fashion shes very unprofessional once they corrected that problem. It was time in October to be able to pay the rent. I went to the pay portal to pay on October 4 to pay by 1680 rent, but the amount was incorrect on there there were charges of, month-to-month fees and other additional charges that were incorrect I reached out to them and asked them to please correct this issue. I was told that it would go over to their department to be corrected and it never was each time I called. It was something different recently. I was told that in order to be able to correct that amount I would have to sign the lease so they decided to finally after all this time send over the lease renewal to be done, but it had the incorrect amount on there I sent an email explaining to them that I would not be , committing to assigned contract with an incorrect amount to pay that makes no sense. I was told to sign the lease and then they would be able to correct the amount on the pay portal. It still has not been done and Ive been recently given an eviction notice for Octobers rent. I just want the correct lease renewal to reflect $1680 and the portal to be corrected to pay.