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            Business ProfileCentury Debt Solutions, Inc.

            Collections Agencies
            BBB accredited business

            Contact Information

            6320 Topanga Canyon Blvd. Suite 1630 #405

            Woodland Hills, CA 91367

            Get Directions
            Visit Website
            (818) 912-4459

            Business hours

            8:00 AM - 3:00 PM
            Business Hours
            8:00 AM - 3:00 PM
            8:00 AM - 3:00 PM
            8:00 AM - 3:00 PM
            8:00 AM - 3:00 PM
            8:00 AM - 3:00 PM

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            Customer Reviews

            1.54/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 7/30/2018

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            6320 Topanga Canyon Blvd. Suite 1630 #405, Woodland Hills, CA 91367
            BBB File Opened:
            3/13/2016
            Years in Business:
            9
            Business Started:
            1/20/2015
            Business Incorporated:
            9/9/2014
            Accredited Since:
            7/30/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 3:00 PM
            T:
            8:00 AM - 3:00 PM
            W:
            8:00 AM - 3:00 PM
            Th:
            8:00 AM - 3:00 PM
            F:
            8:00 AM - 3:00 PM
            Business Management
            • Ms. Julia Winters, Customer Relations Superv
            Contact Information

            Principal

            • Ms. Julia Winters, Customer Relations Superv

            Customer Contact

            • Ms. Julia Winters, Customer Relations Superv
            Additional Contact Information

            Fax Numbers

            • (888) 336-7040
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/04/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            Hi there! Ive been working with Century Debt Settlement - started off great, but now they are holding funds (the full payoff amount) and not paying my creditor They have POA so I am unable to do anything and despite repeated calls and requests I unable to speak with the negotiator handling my account. Furthermore, today they debited my account in error for additional funds. They have had the full amount and are not paying my creditor. I am a 40 year old HR professional and am appalled at this. I was even sued by the city for nonpayment and only then did they decide to take any action on this account whatsoever. I have repeatedly had to call to get any communication and at this time am very concerned that the final amount (again, funds they have withdrawn but then not used to pay the creditor) will not be paid. I need some help, please!
            Read More
            Read 15 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Estelle D

            10/10/2024

            This company is truly a scam. I filed all of my paperwork in March, 2024 and they immediately began taking money from my account in the amount of $335.59. This was taken for three months and when I checked on my accounts, I found that they had only paid one account $107.06 each month and they took the rest of the money and called it "fees" for their services. I stopped the account with ********************** after three months and have been trying to put my credit back to where it was prior to their ruining my reputation and credit. That is next to impossible. They have yet to even apologize, much less refund any portion of my money that they removed from my account. DO NOT USE THIS COMPANY. THEY ARE A SCAM!

            Century Debt Solutions, Inc. Response

            10/11/2024

            Please be advised Century Debt Solutions is not the company this person is dealing with. Century Debt Solutions is not a debt consolidation company. We ask this person to double check the information they have and get in contact with the company they are working with.
            Read 12 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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