Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Trust Cannabis Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Trust Cannabis Company

    Marijuana Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/13/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Trust Cannabis Company offers medical & recreational retail cannabis products.  

    Products & Services

    Retail Marijuana

    Business Details

    Location of This Business
    1537 Pearl St Unit B, Boulder, CO 80302-5472
    BBB File Opened:
    10/12/2021
    Years in Business:
    4
    Business Started:
    2/11/2020
    Accredited Since:
    10/13/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Big River Bend LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 9:45 PM
    T:
    10:00 AM - 9:45 PM
    W:
    10:00 AM - 9:45 PM
    Th:
    10:00 AM - 9:45 PM
    F:
    10:00 AM - 9:45 PM
    Sa:
    10:00 AM - 9:45 PM
    Su:
    10:00 AM - 9:45 PM
    Business Management
    • Mr. Nathan Seitz Wetzel, Owner
    Contact Information

    Principal

    • Mr. Nathan Seitz Wetzel, Owner

    Customer Contact

    • Mr. Nathan Seitz Wetzel, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marquel W

    1 star

    12/05/2023

    Terrible management with an owner who enables the breaking of the law by not being compliant for a dime. Allows customers to shop with broken/expired IDs when not in the shop, allows former owners of the business to receive FREE product from medical side even tho very illegal and non compliant and has done this MULTIPLE times. Management allows and condones customers to say whatever they want to employees (i.e: harassment, insults and threats of assault) and will say kill them with kindness vs refusing their business. Will not give raises to employees but will give away $500+ in free products to customers. This business has been a sinking ship the entire tenure of my employment. The owner has no clue how to run his own business, avoids confrontation and honesty with his employees, also just doesnt do anything but smoke 40 cigarettes out back everyday. Management is a delusional perfectionist who once makes up his mind, will not change it even when he barely knows what hes talking bout when pertaining to his own employees. If you want to shop here, thats fine, most the staff is pleasant and great to work with. But if you want to work here, dont. you wont get paid your worth, you will be viewed and treated poorly, will not get raises and be stuck with a schedule without changes since they wont hire anybody else. Nothing has or will change, dont give this business your money since they cant even treat their own employees better and at least give them a small raise after working nearly there over a year.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.