Business ProfileforWesterra Credit Union

Both me and a friend have two separate business accounts with **********************. Without any notice, this is the second time both of our business debit cards have been shut off without permission. Westerras reasoning is that they have sent out new cards in the mail. Well, two weeks later, nothing for both of us in the mail. Keep in mind that we live separately, as well as have two separate businesses. I personally chose to go in to a location. In ********, **. They don't print cards for businesses in store. So I have them mail me another card. This will take 10 business days. So now for about a month, I've been having to write checks from my business account to pay for things. This has made making purchases for my business incredibly difficult. And for a second time in three years of having an account with **********************. If I was notified that this was going to happen, maybe I could have prepared. Or, if Westerra didn't lie and say they "sent out new business cards to all business accounts", maybe it wouldn't be an issue. However, with two business owners going through the exact same thing...I don't think they sent new cards. There's nothing like being embarrassed at a cashier because your debit card is denied...and again, for no reason. Other than the fact that Westerra wanted to "send out new cards". This is the second time. Fool me once, shame on you. Fool me twice...just kidding! Here's a bad review.