Business ProfileforThurston Kitchen & Bath
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 761 Kalamath St # C, Denver, CO 80204-4402
- BBB File Opened:
- 5/17/1988
- Years in Business:
- 47
- Business Started:
- 1/1/1977
- Business Incorporated:
- 9/30/1985
- Accredited Since:
- 8/28/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Discount Cabinets and Appliances, Inc.
- Contract Distributors, Inc.
- Kitchens at the Denver, Inc.
- Business Management
- Mr. Stephen T. McDonald, President
- Ms. Cindy Hellgren
- Ms. Jill Kaufman
- Contact Information
Principal
- Mr. Stephen T. McDonald, President
Customer Contact
- Mr. Stephen T. McDonald, President
- Ms. Cindy Hellgren
- Additional Contact Information
Fax Numbers
- (303) 395-0429Primary Fax
Phone Numbers
- (303) 629-0119Other Phone
- (303) 395-0429
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Tara T
1 star07/02/2024
Thurston Kitchen & Bath Response
07/05/2024
We are sad to hear that you had a bad experience with one of our designers. This designer has been serving a wide clientele in the Vail valley for over 20 years and has a loyal following of repeat customers.
I hope we as a company were able to make your experience better than the 1 star review you left us, by expediting your delivery to leave our warehouse the same morning we received it, although originally scheduled for the following Monday. We also are usually not open on the weekends, but in this case were able to respond to your questions about installation within 24h of receiving the inquiries via email.
This cabinet order was delivered complete and without any reported damage or need for replacement parts. It is typical that during a cabinet install some parts, such as panels and moldings need to be cut or trimmed to size based on the site conditions to ensure a good fit and are supplied oversized for this purpose.
We value your patronage and have reviewed and acted on this concern.
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