Business ProfileforBLAZE Marketing

Think Blaze Marketing was contracted to provide website hosting service plus marketing consultation for a monthly fee. When the marketing professional consistently missed meetings and didn't respond to communications or resolve issues she promised to address, we canceled our marketing contract with them and paid for hosting services only. We asked several questions about why the services weren't working and on January 3 of this year received a **** for $625 that the owner, *********************, had "forgotten" to tell us about for answering those aforementioned questions. On Jan 11, we sent an email asking for specifics and an invoice itemizing the charges. When we did not get a response by the 29th, we asked again and gave 30 days notice canceling our hosting plan. On Feb 9 we received a hastily put together pdf invoice labeled "update requests" (none of them were update requests). We said we would contact our board member in charge and get back to her. When our new hosting company requested the login information to make the transfer, they did not respond. Two days later they shut us out of our website. Let me reiterate. WE PAID FOR THIS MONTH'S HOSTING SERVICE AND IT IS OUR WEBSITE. We let her know we were looking into the other charges for which we were invoiced only 3 days ago.