Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AutoZone Parts, Inc. has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AutoZone Parts, Inc.

      9101 E Kenyon Ave Ste 3800 Denver, CO 80237-1899

    • AutoZone Parts, Inc.

      123 S Front St Memphis, TN 38103-3607

    • AutoZone Parts, Inc.

      16101 E Colfax Ave Aurora, CO 80011-5912

    • AutoZone Parts, Inc.

      19021 E Quincy Ave Aurora, CO 80015-2881

    • AutoZone Parts, Inc.

      6200 E 71st Pl Commerce City, CO 80022-2078

    Business ProfileforAutoZone Parts, Inc.

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    AutoZone Parts, Inc. has 18 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AutoZone Parts, Inc.

        9101 E Kenyon Ave Ste 3800 Denver, CO 80237-1899

      • AutoZone Parts, Inc.

        123 S Front St Memphis, TN 38103-3607

      • AutoZone Parts, Inc.

        16101 E Colfax Ave Aurora, CO 80011-5912

      • AutoZone Parts, Inc.

        19021 E Quincy Ave Aurora, CO 80015-2881

      • AutoZone Parts, Inc.

        6200 E 71st Pl Commerce City, CO 80022-2078

      Location of This Business
      9101 E Kenyon Ave Ste 3800, Denver, CO 80237-1899
      BBB File Opened:
      5/12/2010
      Years in Business:
      29
      Business Started:
      8/30/1995
      Business Started Locally:
      8/30/1995
      Business Incorporated:
      8/30/1995
      Type of Entity:
      Corporation
      Alternate Business Name
      • Auto Zone Regional Office
      • Autozone
      Business Management
      • Mr. Mike Estes, District Manager
      Contact Information

      Customer Contact

      • Mr. Mike Estes, District Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kenneth A

      1 star

      02/21/2024

      On January 16, ****, I purchased a muffler and an exhaust gasket from AutoZone.com and paid an extra $4.99 for 2-day delivery. Problem 1: The muffler was late, arriving on January 19. Problem 2: The muffler is dented, which came as no surprise considering that it came in no package, just a muffler wrapped in a little plasticnot even bubble wrap. Problem 3: The two muffler support arms, which get installed through hanger holes, do not bulge at their ends, leaving the support arms at risk of sliding out of the hangers. Problem 4: While I waited for the exhaust gasket to arrive so I could fix my car, I was using the only other vehicle that I own: a motorcycle. But coming home every day with hands that were nearly frostbitten left me with little choice but to reuse an old gasket of mine and install AutoZone's muffler, which I did on January 23. Problem 5: On January 25, I called AutoZone customer service number and spoke to a ****** When I told him I wanted my $5.60 back for the gasket that never came, he told me that he could not issue me a refund and that he must submit a request for one because my order for the gasket was special. Dumbfounded, I asked him what made my order special. He replied that what made my order special was that it was coming from *******. Say what? AutoZone's headquarters are in *******, so that made no sense. ***** might as well have told me that my order was special because his favorite color is blue. So I told him he needed to have my $5.60 credited back to my card within a few days.I waited until February 1 to see if AutoZone had credited my card, and they had not. So that day I wrote and mailed a letter of complaint to their headquarters in *******, telling them what happened and that I wanted my $5.60 credited back to my card by the close of business on February 14. Well, we are now one full week past that date, and I still don't have my $5.60 back (or the new gasket, which of course is useless to me to now).

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.