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          IKON Pass, Inc. has 1 locations, listed below.

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            Business ProfileIKON Pass, Inc.

            Skiing

            Current Alerts For This Business

            Alert:
            On January 10, 2022, Better Business Bureau reached out to IKON Pass, Inc. by email and US Mail asking them to respond to BBB's advertising review and investigations into their business practices. BBB has searched our files and database, Google, and the Secretary of State to provide a background of IKON Pass, Inc. to better understand how they operate. BBB performed an advertising review to investigate how IKON Pass, Inc. is advertising on their website. A letter asking IKON Pass, Inc. to address their pattern of complaints and advertising concerns was sent.

            On February 10, 2022, BBB called IKON Pass, Inc. at (888) 365-4566 and left a message for a call back. BBB also called (303) 729-3174 and was unable to contact a live person or leave a message. No contact was made.

            A final letter was sent to IKON Pass, Inc. on February 10, 2022, and a failure to respond letter was sent on March 2, 2022.
            As of March 2, 2022, there has been no response from IKON Pass, Inc.

            Contact Information

            3501 Wazee Street, Suite 400

            Denver, CO 80216

            Visit Website
            (888) 365-4566

            Customer Reviews

            1.06/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            103 complaints closed in last 3 years

            28 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3501 Wazee Street, Suite 400, Denver, CO 80216
            BBB File Opened:
            2/12/2020
            Years in Business:
            7
            Business Started:
            12/4/2017
            Business Incorporated:
            12/4/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Rusty Gregory, CEO
            Contact Information

            Principal

            • Rusty Gregory, CEO

            Customer Contact

            • Rusty Gregory, CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            103 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            My family purchased 3 days Ikon pass in 2023 for 2023-2024 ski season and planned our trip to *********** in ******** for January 2024. But in the beginning of January ************************************************************************* my left hip and could hardly walk. I needed hip replacement surgery ASAP. We called your customer support when we learned about this medical situation, but they suggested that we email to ************************************************************** We emailed with an explanation of my situation and a letter from a doctor. But there was no resolution and no help. We kept emailing multiple times but no response. All we are asking is to use this pass for 2024- 2025 season instead. We are not asking for our money back. $897 is a lot of money for us to lose. Please, I am asking you to look into my situation and consider deferring this pass to use for 2024-2025 season. I would appreciate your help.
            Read More
            Read 102 More Complaints

            Customer Reviews

            46 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            alex l

            09/23/2024

            the worst company in ********. They have no respect for their customers, and their support staff is horrible. This is the second year in a row where Ikon has been rude, condescending, and unwilling to help their customers.When you purchase a pass several months before the season starts, and you learn that you are moving out of state, and wont be able to use your pass, and the season still hasnt started yet, they should refund your money. Instead, **** will keep your $1,000, and say sorry ***** to be you. They need to be sued!
            Read 45 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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