Business ProfileforDISH Network, LLC
Additional business information
Please be aware that Dish Network has a dedicated page concerning fraud, copy and paste the link below into a browser to review:
https://www.mydish.com/support/consumer-protection
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 23, 2022, DISH Network will no longer charge consumers an unnecessary HD fee under a settlement reached with the Colorado Attorney General’s Office announced today. In some cases, Coloradans could save as much as $120 a year on their bills because of this action.
DISH Network charged the HD fee for years after high-definition television became standard. Doing so, as the Attorney General’s Office explained, is an unfair and misleading practice under the Colorado Consumer Protection Act.
DISH, a Colorado-based company, eliminated its HD service fee for new subscribers in 2015. Nonetheless, it continued to charge the $10 monthly fee to some customers who signed up prior to 2015. When the Attorney General’s Office began its investigation, DISH acted quickly in early 2022 to halt that charge for the 2,480 Colorado customers who were still paying it. As of February 15, 2022, no Colorado DISH customers are paying the HD fee.
For more information,contact Stop Fraud Colorado at 800-222-4444 or www.StopFraudColorado.gov.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 9601 S Meridian Blvd, Englewood, CO 80112-5905
- BBB File Opened:
- 2/23/1981
- Years in Business:
- 43
- Business Started:
- 12/9/1980
- Business Incorporated:
- 12/9/1980
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- dishNET Wireline
- Business Management
- Mr. Charles McKay, Senior Manager
- Mr. David Laslo, Manager of Customer Care
- Mr. Andrew Hall, Advertising Contact
- Mr. Erik Carlson, CEO
- Contact Information
Customer Contact
- Mr. Charles McKay, Senior Manager
- Additional Contact Information
Phone Numbers
- (866) 406-0125Other Phone
Website Addresses
- (866) 406-0125
Customer Complaints
5,213 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/05/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
1,107 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amy J
1 star11/16/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.