Business ProfileforAAA Colorado

I had knee surgery exactly a month ago and I told the operator this when I called...I am on crutches and CANT WALK though the snow. Because, my car was stuck and my leg is broke I could do nothing. But, he just kept saying someone is on the way .....no one was ever on the way and the other operators could never reach the person driving the tow truck. Which also is not my problem. I ended up walking in -2 degree snow for two miles across town crying the whole way because that's not what i should be doin quit yet after surgery. Finally made it home called again, and here they go promising the driver was on his way and would be there in an hour. 6 hours later and a few more calls saying he was coming.....It is now 430am, and I haven't slept because I was waiting on this tow truck guy who was never really coming inn the first place. Now not only have I not slept but I also have a 12 hour day at work in 2 hours , no way to get there and cant walk because of my broken leg. Hopefully, I will be able to get to work and not get fired and try to function on 1 hour of sleep. This whole situation could have been different. But it wasnt....it was unprofessional, dangerous and not within a timely fashion, nor could they just tell the truth. Never will i trust these people for help. I am so upset and worked up from walking on crutches for two miles home, I don't even know what to do with myself or know how to manage my new pain from way way way over doing it because I could not be alone in -2 degree weather anymore.