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Find a Location

Secret Compass Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Secret Compass Inc

      2649 E Mulberry Unit 25 Fort Collins, CO 80524

      BBB Accredited Business
    • Secret Compass Inc

      1318 Duff Dr Fort Collins, CO 80524-2786

      BBB Accredited Business

    Business ProfileforSecret Compass Inc

    Online Retailer
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/12/2015

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Online retailer specializing in clothing, collectibles, fashion accessories, general merchandise, gifts, leather, men's clothing, variety and women's apparel.

    Products & Services

    collectibles, movies, style merchandise, sideshow, hot toys, Romain Jerome, Abby Shot

    Business Details

    This is a multi-location business.

    Find a Location

    Secret Compass Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Secret Compass Inc

        2649 E Mulberry Unit 25 Fort Collins, CO 80524

        BBB Accredited Business
      • Secret Compass Inc

        1318 Duff Dr Fort Collins, CO 80524-2786

        BBB Accredited Business
      Location of This Business
      2649 E Mulberry Unit 25, Fort Collins, CO 80524
      BBB File Opened:
      3/26/2013
      Years in Business:
      20
      Business Started:
      3/1/2004
      Business Incorporated:
      3/1/2004
      Accredited Since:
      1/12/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Mr. Shane Cooper, CEO
      Contact Information

      Principal

      • Mr. Shane Cooper, CEO

      Customer Contact

      • Mr. Shane Cooper, CEO
      Additional Contact Information

      Fax Numbers

      • (970) 484-2727
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jim K

      5 stars

      04/21/2023

      “I had an issue with my order and reached out to customer service for help. They went above and beyond to resolve my issue and made sure I was satisfied with the outcome. This kind of service is what sets great stores apart from good ones. I will definitely be a life-long customer because of their commitment to customer satisfaction.”

      Secret Compass Inc Response

      05/01/2023

      thanks for your patience Jim!

      Local BBB

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