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            Business ProfileJ.T. Plumbing Services

            Plumbing Renovation
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 01/23/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.
            Alert:
            On January 23, 2024 this business's accreditation was revoked by the BBB's Board of Directors due to unanswered and unresolved complaints.

            Contact Information

            1833 E Harmony Rd Unit 7b

            Fort Collins, CO 80528

            Get Directions
            Visit Website
            Email this Business
            (970) 818-1613

            Customer Reviews

            2.45/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessF

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Residential Plumber 

            Business Details

            Location of This Business
            1833 E Harmony Rd Unit 7b, Fort Collins, CO 80528
            Email this Business
            BBB File Opened:
            2/6/2017
            Years in Business:
            7
            Business Started:
            1/21/2017
            Business Incorporated:
            2/5/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Related Businesses
            Business Management
            • Mr. Justin Mort, Owner/Manager
            • Rachel Lozano, Manager
            Contact Information

            Principal

            • Mr. Justin Mort, Owner/Manager

            Customer Contact

            • Mr. Justin Mort, Owner/Manager
            • Rachel Lozano, Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/07/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            2022 We had our mainline replaced by JT Plumbing services. Originally paid $33,000 for the replacement, the sprinkler lines to be replaced and the yard restored. The sprinkler lines were not replaced or repaired, leaving us with out a system. They then filled the trench with chunks of patio concrete, trash, and dirt. Flow fill was barely an inch. It quickly caved in three months later. 2024 We had an inspection, found water was sitting 1.5" deep 10 feet from cleanout. ** was called and asked to look into it for warranty repaired. They came, asked us to prove that they did the work 2 years earlier, once we did by providing the excavation companies contact that they hired in the first place they decided to start finding the problem. They found a bent pipe that they call the cities fault. How does cast pipe move in 2 years. Then sent us an invoice for $20,496 without any authorization.
            Read 13 More Complaints

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Maria L

            08/22/2024

            This plumbing company charged us 300 dollars to replace 4 pipes under the kitchen sink. We have a clogged pipe and I asked him if it was unclogged and repaired and the technician said it was good to go. Then he tried to sell me a water heater and I asked him why and he said that it might be the reason for the clogged pipe. I told him why would that have anything to do with the kitchen sink and he said he was just asking and wanted to sell us a new one. I said ours was only 4 years old. Then he asked me what type of payment was I going to use. I told him with a **** and he got his payment. Of course he had me sign. Then he said that they might have to put a snake down the pipe and I asked him why and he said that it's going to need it . I couldn't believe it , I told him why did he say that it was fine if it needed a snake to put through the pipe at least 30 feet I asked him how much more to do that and he said 400 dollars more. I said that it was alot and that I couldn't pay that much .more and he just said ok and they left All I get is a disability check so I can't believe that they have to take advantage of an elderly woman. This company is a scam
            Read 10 More Customer Reviews

            Local BBB

            BBB serving Northern Colorado and Wyoming

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