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          Find a Location

          Monarch Investment & Management Group, LLC has 238 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMonarch Investment & Management Group, LLC

            Property Management
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2195 N State Highway 83

            Franktown, CO 80116-9664

            Visit Website
            (303) 660-6400

            Customer Reviews

            1.11/5

            Average of 107 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            269 complaints closed in last 3 years

            85 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Monarch Investment & Management Group ("Monarch") specializes in
            acquisition and management of investment grade income producing properties, primarily multifamily apartment communities.
            Monarch currently manages 60,217 apartment homes. Providing innovative services and solutions to the multifamily sector is the core of our foundation.

            Business Details

            This is a multi-location business.

            Find a Location

            Monarch Investment & Management Group, LLC has 238 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2195 N State Highway 83, Franktown, CO 80116-9664
              BBB File Opened:
              8/9/2011
              Years in Business:
              20
              Business Started:
              6/3/2004
              Business Started Locally:
              6/3/2004
              Business Incorporated:
              6/3/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Timber Ridge Apartments
              • Bayberry Place Townhomes
              • The Villages at General Grant Apartments & Townhomes
              • Sugar Pine Apartments
              • Avalon Place Apartments
              • Fairfield Apartments
              • The Berkley Apartments
              • Vantage Point Apartments
              • Hampton Park
              • San Mateo
              • Country Green Apartments
              • Fox Hill Apartments
              • Meadow Lark Apartments
              • Mesa Gardens Apartments
              • Mountaineer Village
              • Ramblewood Apartments
              • The Pines at Southmoor
              • Village Green Apartments
              • Granite Valley Apartments
              • Indian Hills
              • Valley Park Apartments
              • The Arbors at Eastland
              • Fox Crest Apartments
              • Golfview Village Apartments
              • Northgate Apartments
              • Timber Cove Apartments
              • Town & Country Apartments
              • Huntley Ridge New Albany
              • Indian Springs
              • Olde Towne Village
              • Pavilion Lakes
              • The Brickyard
              • Brookfield Village
              • Crown Colony
              • Eastgate
              • Hearth Hollow
              • High Point East
              • Sherwood
              • The Retreat at Woodridge
              • Villa West
              • Addison Park
              • Preston Oaks
              • Seasons on Chelsea
              • Walnut Creek Apartments
              • 21 South at Parkview
              • Afton Oaks
              • Dove Creek Apartments
              • Longridge Apartments
              • Pecan Grove Apartments
              • Rosewood Apartments
              • Arcadia Grove
              • Bloomfield Townhomes
              • Castle Pointe Apartments
              • Crown Pointe Apartments
              • Drakes Pond
              • Eastland Apartments
              • Emerald Creek
              • Fairfield Apartments and Condos
              • Fairlane East Apartments
              • Forest Pointe (FKA Castle Bluff)
              • Fountain Pointe
              • Fox Hill Glens
              • Hidden Cove Apartments
              • Lakecrest Apartments
              • Nemoke Trails Apartments
              • Old Farm Shores Apartments
              • Pinehurst Apartments
              • River Oaks Apartments
              • Riverwalk Apartments
              • Rolling Pines Apartments
              • Stonecrest
              • The Shores of Roosevelt Park
              • Tiffany Woods
              • City Limits Apartments
              • Eden Park Apartments
              • The Fountains in the Park
              • Les Chateaux
              • Meadows of Coon Rapids
              • Stone Grove Apartments
              • Gates of Rochester
              • West Broadway
              • Arbors of Grandview
              • Canyon Creek
              • Forest Park
              • Heritage Estates
              • Hunters Ridge Apartments
              • Imperial Gardens
              • Nantucket Gardens
              • NoRi Apartments
              • Prairie Walk
              • Regency North
              • The Ridge at Chestnut
              • San Rafael
              • Suson Pines Apartments
              • The Hills Apartments
              • The Oaks At Prairie View
              • The Retreat at Walnut Creek
              • The Retreat at Woodlands
              • The Villages at General Grant
              • Village Royale
              • Village Square
              • The Retreat at Walnut Creek
              • Colony Village
              • Forest Hills
              • Southgate Apartments
              • Tartan Place
              • The Creek
              • Country Estates Townhomes
              • Georgetowne Apartment Homes
              • Grandridge
              • Pacific Winds Apartments
              • West Haven Apartment Homes
              • Homestead Apartments
              • La Vida Buena Apartments
              • Mesa Ridge Apartments
              • Mission Hill Apartments
              • Sedona Ridge Apartments
              • Abbey Run
              • Ardsley Ridge
              • Arlington Village
              • Bavarian Woods
              • Cedarwood Village
              • Centerville Park
              • Central Square Apartments
              • Country Club (OH)
              • Taylor Square
              • Georgetown Village
              • Hunters Ridge
              • Madison Grove Townhomes
              • McMillen Woods Apartments
              • Meadowrun
              • Miracle Manor
              • Northlake Village
              • Stonebridge Apartment Homes
              • Sunnydale Estates
              • The Brick Lofts at Historic West Tech High
              • The Brookeville Apartments
              • The Residenz
              • The Villages at Symmes Crossing
              • Valley Stream Apartments
              • Van Buren Village
              • Wake Robin Apartments
              • Waterstone Place
              • Woodman Park Apartments
              • Apache Trace Apartments
              • Willow Park
              • Ashton Pointe
              • Camelot Apartments
              • Country Club Villas
              • Country Club Villas Abilene
              • Hunters Way Apartments
              • Mill Creek Apartments
              • Summer Brook
              • Summer Green
              • The Dominion
              • Timber Ridge Abilene
              • Harbor Pointe Apartments
              • New Fountains
              • Rivers Edge
              • Ashton Pine Apartments
              • Block 2 Lofts
              • 300 At The Circle
              • Carriage Hill Apartments
              • Paddock Village Apartments
              • Upper Town Apartments
              • River Chase Apartments
              Business Management
              • Mrs. Lana Myers, Resident Relations Specialist
              • Ms. Sloan Shaffer, National Marketing Director
              Contact Information

              Principal

              • Mrs. Lana Myers, Resident Relations Specialist
              • Ms. Sloan Shaffer, National Marketing Director

              Customer Contact

              • Ms. Sloan Shaffer, National Marketing Director
              Additional Contact Information

              Fax Numbers

              • (303) 688-8292
                Other Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              269 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/27/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I rented an apartment from **************** Apartments. I was in the apartment beginning July *******, and turned my keys in on August 4. 2024. Heritage Estates is charging me $6,558.12 for those 17 days. I understand that a penalty may apply, but not a $5,000+ penalty.
              Read More
              Read 268 More Complaints

              Customer Reviews

              107 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shontel J.

              10/15/2024

              **** (Property Manager) was very unprofessional not once but on 3 different occasions. All proper to October. I am deaf, I don't feel uncomfortable with her at other times because she has been so rude to me and mean to me for no reason as I was very polite toward her showing respect. She knows that I'm deaf and disabled. There is a law called ADA. She intruded on my interpreter while my interpreter was working to communicate with me. She did not offer or even attempt to receive the dollar amount as I was told on Monday, Oct 7th around noon. She exhausted to my interpreter that ******* ********** * ********** ***** was the 9th largest raking in the U.S.A. I researched on the internet and she wasn't telling the truth. It was in the bottom 20 at the top. She told my interpreter that if I turned in the key by the 16th of October I wouldn't have an eviction in my name as background since she already had an eviction. **** (Property Manager) did not issue a Second notice. She immediately filed an eviction not during count weekend it should have been during the business day not given 2 days do eviction filing. She was rude telling me that my interpreter gave me bad advice to try to help me to understand it was good advice that my interpreter gave me. **** knows I'm deaf I felt like they were targeting me that I'm deaf as disabled. **** rushed me and my interpreter out of the office by turning the light off and she did cut me off more times I don't get any respect. At the time pre-inspections before my renewal of lease for each year. they came into my home and just looked for 5 min not checking anything to make sure what needed to be fixed care they didn't put work order to fix the cabinets, i have mold in my bathroom it has been there i tried to tell them they seemed not put in a work order at any time I called sometimes they don't put on for request. one day I asked her one question it is okay to pay rent with a barcode at Walmart or a money order and got mad at me.
              Read 106 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

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