Business ProfileforInmateCall.com

My son moved to lower security. I didn't know anything regarding to phone company but secure something so I googled and the came up as inmate calling. I'm on fixed income and had already paid for everything this month and now had to pay again to talk etc. I put $45 on the phones ( I thought). When he called it still said 0 balance so I was paying for individual calls at $6.25 each on my credit card wondering when it would show up to use. This money adds up. Someone that is new has no idea how things work. I finally paid a large amount instead of each time and knew I'd put it in wrong company because I kept asking if it showed up each day. I finally found them again. I tried finding their phone number it seems they don't spend their profits on a phone. It wouldn't let me log in so I pushed live chat so I pressed guest chat. They ended up saying refunds are done on our website. I tried to go to site to download some form but it kept switching back to our chat. I tried 4 times but I'm so upset by this time and racked up so much on card etc. I am going to have to wait until tomorrow. If you see a lady on the news yelling or crazy saying something about inmate companies robbing families money it will be me. I hope someone does something to hold these people accountable. No matter what it is it will not compare to the way this system makes it hard on the families who have a loved one who's being held accountable for their decisions and how hard it is to encourage and support them. We all need to hear a kind voice of someone that cares. They are at the bottom of the barrel.