ComplaintsforVIB-07
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Complaint Details
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Initial Complaint
10/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered my product on September 7th with an email stating I would receiving a shipping notification. In 7-10 business days. I waited a few weeks and heard nothing. When I reached out they told me they had stock issues and I would be upgraded and my order would ship at the end of that week. It’s since been 2.5 weeks I’ve received no shipping confirmation. Emails between this business give me no direct information just a sorry for the delay your order will ship soon. I wanted to cancel since it hasn’t shipped and they refused to do that. They told me they don’t have a phone number to direct my issues to and there’s no management email I can write to. There is no way to resolve this issue. 15 emails back and forth later I still have no product and no answer as to when I will receive it.Initial Complaint
10/04/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with VIB07 on 9/18/24, as of yet I have not received my items. I’ve emailed this company seeking an explanation of where my order is. I was told that when ever they receive my items that I ordered then they will ship it out. I asked about how long will that take. There was no timeframe given. I then requested a refund back and the company refused to give me a refund. I am upset with this company and I would NEVER recommend or will EVER do business with this company ever again!Initial Complaint
09/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
September 05 ordered no tracking or shipping information contacted them said logistics issue no other information was received said logistics would contact me heard nothing from them.Contacted them again NO RESPONSE FROM THEM.TIRED OF SCAM COMPANIES RIPPING PEOPLE OFF....
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.