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Find a Location

Liberty Bank has 55 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Liberty Bank

      315 Main St Middletown, CT 06457-3345

    • Liberty Bank

      151 Main St Deep River, CT 06417

    • Liberty Bank

      94 Shaker Road East Longmeadow, MA 01028

    • Liberty Bank

      314 Flanders Rd East Lyme, CT 06333

    • Liberty Bank

      64 Oak St. Glastonbury, CT 06033

    Business ProfileforLiberty Bank

    Bank
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Liberty Bank has 55 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Liberty Bank

        315 Main St Middletown, CT 06457-3345

      • Liberty Bank

        151 Main St Deep River, CT 06417

      • Liberty Bank

        94 Shaker Road East Longmeadow, MA 01028

      • Liberty Bank

        314 Flanders Rd East Lyme, CT 06333

      • Liberty Bank

        64 Oak St. Glastonbury, CT 06033

      Headquarters
      315 Main St, Middletown, CT 06457-3345
      BBB File Opened:
      9/11/2001
      Years in Business:
      199
      Business Started:
      5/1/1825
      Business Incorporated:
      11/21/1986
      Type of Entity:
      Corporation
      Alternate Business Name
      • Liberty Bank Mortgage Corporation
      Contact Information

      Customer Contact

      • Ms. Audra Hamel, Customer Relations Supervisor
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James L

      1 star

      07/20/2023

      Liberty Bank contacted ME (again they contacted ME) that there might be some fraudulent charges on our debit card. We checked and there were totaling about $160. One was for a raffle for cookware another from a gym membership and another for a VPN account. The next day we went to the bank and cancelled the card and got a replacement. They bank could not do anything with the transactions at the time because they were "Pending" We left the next day for vacation and returned a week later and went to the bank to fill out the fraudulent claim paperwork. Approximately 10 days later we received letters saying they were valid transactions. We then called Liberty and they said they would send us the docs involved in them calling valid transactions. Never got them. Called again and basically told them "why would come to bank the next day, cancel my card, get a new one, then the same day we get back from vacation go to the bank to fill out paperwork. For my health? So Liberty Bank is relying on some fraudulent data they got instead of an life long customer. Unfortunately Liberty is the only bank in my town and if there was one called Joe's Bank or Not safe Bank I would pull my accounts in a minute. All the good this bank fid for me over the past 50 years went away when they believe some fraudulent person and not a life long customer. Stay Away if you want to keep your money safe.

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

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