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          Find a Location

          Xerox Corporation has 50 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileXerox Corporation

            Business Form Printer
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            201 Merritt 7

            Norwalk, CT 06851-1056

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            Customer Reviews

            1.11/5

            Average of 35 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            71 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 3/12/2008

            Years in Business: 118

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Xerox's industry-leading technology, software and people are advancing workflow automation, analytics, personalization, security solutions and innovative digital printing.  Helping organizations of all sizes around the globe work, communicate and collaborate more efficiently.

            Products & Services

            Office,Multifunction and Production Printers, Managed Document Services

            Business Details

            This is a multi-location business.

            Find a Location

            Xerox Corporation has 50 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              201 Merritt 7, Norwalk, CT 06851-1056
              BBB File Opened:
              4/10/1996
              Years in Business:
              118
              Business Started:
              4/18/1906
              Business Incorporated:
              4/11/1956
              Accredited Since:
              3/12/2008
              Type of Entity:
              Corporation
              Business Management
              • Mr. Steve Bandrowczak, President/COO
              • Mr. Darren Spaur
              Contact Information

              Principal

              • Mr. Steve Bandrowczak, President/COO
              • Mr. Darren Spaur

              Customer Contact

              • Mr. Darren Spaur
              Additional Contact Information

              Fax Numbers

              • (203) 329-1193
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              71 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/02/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Our company had a contract with Xerox for one printer and toner. We canceled the contract and returned the equipment in March 2024. We continue to receive bills despite (last bill is attached)confirmation from Xerox that our contract is canceled. Additionally, we receive monthly toner usage requests. I have spent HOURS trying to get help from Xerox.
              Read More
              Read 70 More Complaints

              Customer Reviews

              35 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Cara T

              11/01/2024

              The WORST experience. Have had a lease since 2020. Decided not to renew my lease. Good luck trying to cancel it. It has taken me months, with phone calls and emails trying to make sure my lease is not automatically renewed, which they will do if you don’t get it cancelled. Literally, almost impossible to accomplish. Customer service is outsourced to another country. What is the point of offering customer service if there is a language barrier? This is NOT customer service. Just made a final lease payment in early October. The payment has still not posted and I have left at least half dozen phone calls inquiring as to why???? Honestly, I think it’s a way to continue on with the lease. I love the machine but it’s not worth the tactics and hoops Xerox puts you through. Spoke to someone in “customer service” on one occasion and could clearly hear roosters in the background. Haha. I asked him “are those roosters?” He told me they were seagulls. Yea, I know a rooster when I hear one.
              Read 34 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

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