Business ProfileforFirst Choice Auto & Truck Repair, Inc.

My car was taken to this auto shop after breaking down near by. I left my keys in the drop box along with my car. The shop was closed but operating hours state 7am opening the next day. After calling repeatedly at 7:30am the owner (Ken) told me he was not opening his shop that day at all. I kindly ask him if I can retrieve my keys from the lock box so I can take my vehicle to another opened repair shop. He told me that there isn’t anyone else that could assist me in this matter. And then proceeded to call the police to see what are my options because I needed my car fixed immediately. After notifying the owner that I would proceed with the police and a locksmith he miraculously found someone to open the lockbox for me within the next 30 minutes. Ken then proceeded to ask me if I will give the man $50 for him meeting me. Even though it was completely wrong and unprofessional for him to ask me to pay the man I obliged. I met a gentleman at the establishment located on 533 Rogers Rd. in White Castle Delaware. He was very nice and was very helpful. He handed me my keys and asked me for identification for verification. At that moment I asked him if he had cash app because I didn’t have any cash on me. He said he did not have cash app and that it was not necessary. He closed up the shop and left the auto shop. Has AAA was towing my vehicle to another shop I receive a text message from the owner stating that I needed to pay the man and threatened me. He also told me that he hopes God punishes me. I couldn’t believe a business owner and a man would have the audacity to respond to a customer and a woman in that manner. It was not my responsibility to pay this man to do his job. After responding to him and letting him know that I did offer and he kindly rejected my offer he did not respond . Practices like this are just very unprofessional and unkind. Very unsavory. I would not spend my money here .