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          Find a Location

          21st Century Insurance has 96 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • 21st Century Insurance

              3 Beaver Valley Rd Wilmington, DE 19803-1124

            • 21st Century Insurance

              15904 State Road 84 Sunrise, FL 33326

            • 21st Century Insurance

              1839 N. Pine Island Rd. Plantation, FL 33322

            • 21st Century Insurance

              110 E Huntington Dr Monrovia, CA 91016-3415

            • 21st Century Insurance

              222 N. Broadway Oklahoma City, OK 73160

            Business Profile21st Century Insurance

            Auto Insurance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3 Beaver Valley Rd

            Wilmington, DE 19803-1124

            Visit Website
            (800) 241-1188

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            1.09/5

            Average of 70 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            420 complaints closed in last 3 years

            85 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            21st Century Insurance has 96 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • 21st Century Insurance

                3 Beaver Valley Rd Wilmington, DE 19803-1124

              • 21st Century Insurance

                15904 State Road 84 Sunrise, FL 33326

              • 21st Century Insurance

                1839 N. Pine Island Rd. Plantation, FL 33322

              • 21st Century Insurance

                110 E Huntington Dr Monrovia, CA 91016-3415

              • 21st Century Insurance

                222 N. Broadway Oklahoma City, OK 73160

              Headquarters
              3 Beaver Valley Rd, Wilmington, DE 19803-1124
              BBB File Opened:
              2/14/1985
              Years in Business:
              66
              Business Started:
              1/1/1958
              Business Started Locally:
              2/14/1985
              Business Incorporated:
              10/21/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Farmers Insurance Group
              Related Businesses
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Ian MacKenzie
              • Mr. Joseph Vitsorek
              • Mr. Robert McCulloch, Assistant Vice President
              Additional Contact Information

              Fax Numbers

              • (302) 252-2465
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Auto insurance

              Customer Complaints

              420 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/30/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              3 car accident April 28, 2024. Case # 24-200015. Claim # of at fault report TSF01011129. I am reporting 21st. Century Insurance for this not being resolved. I have lost my vehicle, 2 hospital bills to pay out. Am reporting the time it has taken, no communication, ignores e-mails and calls. I give up, but hope this will help me. Thank you
              Read More
              Read 419 More Complaints

              Customer Reviews

              70 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephanie G

              08/07/2024

              I have tried to reach 21st Century for months. They sent auto insurance renewal by mail but will not answer my calls so I dropped them and changed insurance companies. 21st Century has an open bodily injury claim open on my previous policy which has never been used....zero dollars. I mailed letters requesting a letter of claims experience and I received no response. It is over 2 years old and it has caused a much higher policy for me because they will not close my open disposition.

              21st Century Insurance Response

              08/16/2024

              To Whom It May Concern: Thank you for notifying 21st Century insurance of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. Responded to customer to assist with updating their policy. We thank you for your time and attention. If we can be of any further assistance, please contact us. Sincerely, 21st Century Insurance Company
              Read 69 More Customer Reviews

              Local BBB

              BBB Serving Delaware

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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