Business ProfileforSlavic401k.com
At-a-glance
Customer Complaints
119 complaints closed in last 3 years
20 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 1075 Broken Sound Pkwy NW STE 100, Boca Raton, FL 33487-3541
- BBB File Opened:
- 2/14/2018
- Years in Business:
- 29
- Business Started:
- 9/12/1995
- Business Incorporated:
- 9/12/1995
- Accredited Since:
- 9/18/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Slavic Integrated Administration Inc
- Slavic Retirement Plan Services
- Plan Right
- Business Management
- Mr. Jim Schoenmaker, Chief Strategy Officer
- Mr. John Slavic, President & CEO
- Mr. Michelet Saul, Chief Technology Officer
- Mr. David Slavic, COO
- Mr. Steve Poole, Director of Marketing & Communications
- Mr. Ryan Aung, Chief Information Officer
- Mr. David Herlihy, Senior Vice President
- Contact Information
Principal
- Mr. John Slavic, President & CEO
Customer Contact
- Mr. Jim Schoenmaker, Chief Strategy Officer
- Mr. John Slavic, President & CEO
- Mr. Michelet Saul, Chief Technology Officer
- Mr. David Slavic, COO
- Mr. Steve Poole, Director of Marketing & Communications
- Dominique Hennemann, Executive Vice President of Client Experience
- Mr. David Herlihy, Senior Vice President
- Additional Contact Information
Phone Numbers
- (800) 356-3009Other Phone
Email Addresses
- Primary
- (800) 356-3009
Customer Complaints
119 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
63 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jamal S
1 star09/27/2024
Slavic401k.com Response
10/04/2024
Dear *****,
Thank you for taking the time to share your feedback with us. Your satisfaction is very important to us, and we are committed to resolving this issue promptly. We understand that our standard turnaround time for a distribution request is longer than what is preferred and has caused frustration. After investigating, we are happy to report that your loan request has been processed in a total of 4 business days, which is faster than our usual ***** business days timeframe. Our *************************** Ambassador has provided you with his direct email and phone number to ensure your concerns and feedback are addressed promptly. Please contact him at your earliest convenience so he can assist you further. We appreciate your patience and understanding as we work to improve our services. Your feedback helps us to better serve all our participants. If you have any further questions or concerns, please do not hesitate to reach out. Thank you for bringing this to our attention.
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