Business ProfileforBuick GMC Brooksville
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 15164 Cortez Blvd, Brooksville, FL 34613-6006
- BBB File Opened:
- 5/8/1985
- Years in Business:
- 47
- Business Started:
- 9/30/1977
- Date of New Ownership:
- 6/19/2000
- Business Incorporated:
- 3/24/2000
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of VF11840 for this business, issued by Department of Motor Vehicles-Tampa
These agencies may include:
Department of Motor Vehicles-Tampa
5701 E Hillsborough Ave Ste 2228
Tampa FL 33610
BBB records show a license number of VF-1001439-1 for this business, issued by Department of Motor Vehicles-TallahasseeThese agencies may include:
Department of Motor Vehicles-Tallahassee
2900 Apalachee Pkwy # B441
Tallahassee FL 32399
BBB records show a license number of MV40363 for this business, issued by Florida Department of Agriculture & Consumer ServicesThese agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- Myers Auto Group BRK BG LLC
- Business Management
- Ms. Jennifer Stals, General Manager
- Stephen Myers Sr., Manager
- Stephen Myers Jr., Manager
- Alissa Hillhouse, Secretary
- Contact Information
Principal
- Ms. Jennifer Stals, General Manager
Customer Contact
- Ms. Jennifer Stals, General Manager
- Stephen Myers Sr., Manager
- Stephen Myers Jr., Manager
- Alissa Hillhouse, Secretary
- Additional Contact Information
Fax Numbers
- (352) 799-6258Primary Fax
- (352) 796-5660Other Fax
Phone Numbers
- (352) 397-4358Other Phone
- (352) 799-6258
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Matthew K
1 star07/19/2024
Buick GMC Brooksville Response
07/23/2024
Dear Mr. K****,
Please accept my sincerest apologies that we disappointed you during your recent purchase experience. At Buick GMC Brooksville it is our goal to provide every guest an exceptional experience with full transparency and I'm sorry that you feel that was not provided to you.
The packages and pricing were clearly communicated to you in detail when you signed the finalized order documentation back on March 19th with all items itemized. I am confident that there was no lack of communication at that time, as I was the one that prepared the order package for you and worked with the salesperson.
We understand that the order process can be lengthy and we try to provide as much information to our customers as possible during that time. Numerous updates were provided by myself, other members of our management team and the salesperson.
My apologies that your experience with our finance manager was not a good one. This will certainly be addressed, as we are always striving to improve the level of service we provide. The inquiries to your credit were necessary to obtain an approval to meet your needs. Generally, multiple inquiries for the same type of loan can be counted as a single inquiry if they are done in a short period of time and will likely have minimal impact on your score.
In regards to the detail, we are more than happy to have the vehicle detailed for you again, at your convenience.
Once again, our sincerest apologies that your experience did not meet your expectations. If we can be of any further assistance, please don't hesitate to reach out.
Sincerely, Jennifer S****, General Manager
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