Business ProfileforScreen Pro of Central Florida, Inc.

On March 11,2024 screen pro came and gave me an estimate for a screen in for my pool. I was in agreement with total price and signed **ntract.My pool is **mpleted with exception of pavers.My husband was asked if the pool **.was doing footers.We gave the **ntact info of pool **.so they **uld **rrespond on this issue.Screen Pro never reached out to them.We had to give 5k deposit and was told to **ntact as soon as pool development began so they **uld be sure to make sure screen was installed same time.Our **unty was hacked and it slowed down permits going through and that issue was recently resolved but screen pro will tell you it wasnt.J reached out to **unty and it has been.My pool ** called today 5/15 to ask if screen pro was installing footers.I called to ask and I was on speaker phone and a rude lady was yelling at me telling me that was none of my pool **mpanys business.I asked why she was yelling at me and who that was.I was told it was owner Business card reads *********************** as owner but I was told I **uld not speak to him and he doesnt return calls.i called # on business card and reached a ****** who said she handles everything for ****** and he wouldnt call me I had to go through her.She also lied about the situation not resolved with **unty and had no date for my install due to this I asked for my deposit back to go somewhere else and was told ok by ******* at first # and then told I was under **ntract and would lose 5k I am stuck with this dishonest business now. Dates change, lies told and rudeness from all 3 ladies and yet cant speak to owner. ****** did tell me they werent doing footers and my pool ** has to do it if I want it done.Footers are important to keep screen stabilized and this ** **uld careless if my screen would be stabilized or not. I am sure thats so they **uld make more money if a hurricane came and blew it away. I admit I was not nice and lost my temper but I dont enjoy being lied to and yelled at as they did to me.