Business ProfileforOverhead Door Company of Clearwater
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
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Overview
Business Details
- Location of This Business
- 12855-A Daniels Dr, Clearwater, FL 33762-4758
- BBB File Opened:
- 4/17/1996
- Years in Business:
- 30
- Business Started:
- 3/1/1994
- Date of New Ownership:
- 1/1/1994
- Business Incorporated:
- 3/15/1994
- Accredited Since:
- 11/25/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CBC1253682 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of I-CBC1253682 for this business, issued by Pinellas County Construction License BoardThese agencies may include:
Pinellas County Construction License Board
7887 Bryan Dairy Road Suite 133
Largo FL 33777
BBB records show a license number of CBC1253682 for this business, issued by Pasco County Construction License BoardThese agencies may include:
Pasco County Construction License Board
7530 Little Rd
New Port Richey FL 34654
https://aca3.accela.com/PASCO/
BBB records show a license number of CBC1253682 for this business, issued by Hillsborough County Construction License BoardThese agencies may include:
Hillsborough County Construction License Board
5701 E Hillsborough Ave Ste 1140
Tampa FL 33610
https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/
- Type of Entity:
- Corporation
- Alternate Business Name
- Stolze Door Company
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mrs. Gloria J. McCloskey, President
- Mr. Todd Archer, Vice President
- Ms. Angela Archer, Secretary
- Ms. Shea Hughes, President
- Contact Information
Principal
- Ms. Shea Hughes, President
Customer Contact
- Mrs. Gloria J. McCloskey, President
- Mr. Todd Archer, Vice President
- Ms. Angela Archer, Secretary
- Additional Contact Information
Fax Numbers
- (727) 561-9191Primary Fax
Phone Numbers
- (727) 561-9090Other Phone
- (727) 848-2386Other Phone
- (727) 561-9191
Customer Complaints
0 Customer Complaints
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3 Customer Reviews
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Most Recent Customer Review
Gina P
1 star06/30/2023
Overhead Door Company of Clearwater Response
07/05/2023
Overhead Door Company of Clearwater works very hard to provide excellent products and customer service. Our relationship with ****************** began in May and ended last week.
Throughout the installation of the new door and the two service calls after, she has sent many threatening and inappropriately worded texts. The phone calls have not been much better.
Her installation was the second of the day and the time cannot be nailed down to the minute, as the first job may run long. Although not happy with the installersarrival - not being there at EXACTLY 1pm - she was happy with her door installation (enough to refer her neighbors to us). The door passed inspection on May 30, 2023.
Both times ****************** reported issues with her door, we sent technicians out. Our technicians LEAVE our office between 8-8:30, going to their first call. Her second service appointment was a First Call. The technician touched base for the normal 20-30 minute call ahead at 8:15am. He told her he would be there in about 30 minutes. She said she would open the garage and back her car out, but may be on a work call when he arrived so just get started. The technician arrived at 8:50am (it took 35 minutes to drive from south Clearwater to Palm Harbor). He made a few minor adjustments to the door and texted her to come out and show him any specific concerns. ****************** came out into the garage yelling she did not know who he was and to get off her property. Then she said that he was supposed to be there HOURS ago and shut the garage door with him still in the garage. He asked her to open the door so he could get his ladder out and leave.
Once a customer has kicked one of our technicians off their property and acted erratically,we DO NOT return. We will not put our employees in those situations. We explained this to her that last week and the threats of actions continued
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