Business ProfileforMarko Door Products

We had a problem with a garage door opener in March 2024. We contacted Marko Door and asked them to come out and look at the problem as this was the company that installed our garage door. When the technician arrived, he did some testing and said that the circuit board to the garage door opener was bad. He said that the motor was working fine and that we needed to replace the circuitboard in the garage door opener.He ordered the new garage door circuit board and they were coming to install it once it had arrived. They installed something that had the opener start working and claimed that it was a new circuit board. After a couple weeks the Garage Door opener stopped working again. We once again called Marko doors and another technician came to our home. The technician for Marko Door stated that an old circuitboard was put back in our garage door opener by their prior technician, even though we had paid for a new one. The Technician apologized as it appeared that we had been ripped off from the prior Marko Door representative who never installed the new circuit board that we paid for. This technician said that he would make good on it. As they were not coming out to fix anything, I called another ******************* ******, who came out immediately and we had to replace the opener.Marko Door has consistently advised us that they would be mailing us back all of the money that we paid them, which was a total of $455. To this date we have not received any of our money back as they advised us. We are still looking for a refund of all of our money as right now all they did was steal our money and the broken part.