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Find a Location

Rick Case Fiat has 1 locations, listed below.

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    Business ProfileforRick Case Fiat

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3500 Weston Rd, Davie, FL 33331-1542
    BBB File Opened:
    11/26/2013
    Years in Business:
    13
    Business Started:
    6/15/2011
    Business Incorporated:
    4/29/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV9905945 for this business, issued by Florida Office of Financial Regulation

    These agencies may include:

    Florida Office of Financial Regulation

    200 East Gaines Street

    Tallahassee FL 32399

    (800) 848-3792

    https://www.flofr.com/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Rick Case Weston, LLC
    • Rick Case Alfa Romeo Fiat Maserati
    Contact Information

    Customer Contact

    • Ms. Raquel Case, General Manager
    • Ms. Linda Rivera, Controller
    • Mary Bondenella, Controller
    • Mr. Andy Radu, General Manager
    Additional Contact Information

    Fax Numbers

    • (954) 587-7916
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ion V

    1 star

    12/21/2021

    I've waited a couple of days before writing this review just in case any of the people that I've reached out to from sales to the corporate office had the decency to contact me back. They didn't so here we are.

    Stay as far as possible from this company if you value your time, your money and yourself.

    They will not honor anything they say over the phone or in person.

    I was assured 100 % twice that they will match the CarMax offer that I had in hand. Drove all the way there, spent quite some time for their used car manager to tell me that he will call me within an hour so we can work the deal out.
    Since it was a long drive from my house I just waited and drove around there, and guess what? 1 hour 30 minutes later no call. I called asked for him (Guilermo) he then proceeds to tell me that it will take another 15 minutes and will call back. As you probably guessed he never did, about after another hour wait, I've decided to drive back home.

    Today its Tuesday and no one had decency to call back. Even after I've attempted to contact them.

    I've wasted a whole Saturday dealing with their unprofessionalism and terrible service.
    I've bought cars and dealt with many dealerships in the past and this one it's hands down the absolute worst experience that I've ever had.

    Its ok not to match CarMax even after you assure your customers before they drive for hours, its ok not to make a deal but it's never ok to conduct business in this matter and completely disregard client's time and play this sales games.

    You deserve a lot better when shopping for a car with your hard-earned money, stay away from this dealership.

    Local BBB

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