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Find a Location

We Level Up has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • We Level Up

      1701 Green Rd STE C Deerfield Beach, FL 33064-1074

      BBB Accredited Business
    • We Level Up

      301 E Yamato Rd STE 1130 Boca Raton, FL 33431-4929

      BBB Accredited Business

    Business ProfileforWe Level Up

    Alcoholism Information
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We Level Up Treatment Centers provide personalized care designed to empower you to overcome mental health and addiction challenges and reach your full potential. Our expert therapists work with you to design a personalized plan that fits your needs and goals. Explore your thoughts and feelings in individual therapy, or find strength in our supportive group settings. Building Skills & Resilience, Gain practical tools through targeted workshops and ongoing support groups. Whether you're navigating substance abuse, anxiety, depression or life's other hurdles.  We equip you with the skills to thrive. 

    Business Details

    This is a multi-location business.

    Find a Location

    We Level Up has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • We Level Up

        1701 Green Rd STE C Deerfield Beach, FL 33064-1074

        BBB Accredited Business
      • We Level Up

        301 E Yamato Rd STE 1130 Boca Raton, FL 33431-4929

        BBB Accredited Business
      Location of This Business
      1701 Green Rd STE C, Deerfield Beach, FL 33064-1074
      BBB File Opened:
      5/11/2021
      Years in Business:
      5
      Business Started:
      8/9/2019
      Business Incorporated:
      2/22/2018
      Accredited Since:
      1/31/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      20
      Alternate Business Name
      • Optreum LLC
      Business Management
      • Ms. Alexandra Korotkevich, CEO
      • Mr. Stephen O'Brien, Managing Owner
      Contact Information

      Principal

      • Ms. Alexandra Korotkevich, CEO

      Customer Contact

      • Ms. Alexandra Korotkevich, CEO
      • Mr. Stephen O'Brien, Managing Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tara L

      1 star

      09/12/2024

      Like many others, I wish I could give negative stars. I spent 2 and a half days imprisoned in their ********** location - put there against my will by my abusive ex-husband who paid $8000 up front to have me put away for a week at a time (with a planned 30-day stay for $32,000). I was forced to leave *** (against medical advice) without my medications on a Sunday afternoon. Fortunately for me I knew the city of ******* all and was able to find respite from the abuse the day I walked out (all the other prisoners were from far away with no resources locally - a common feature of these abusive "treatment" facilities). We Level Up is **********, abusive, incompetent, and incredibly harmful. It is not safe for residents nor staff. The staff are under qualified and poorly trained. The salespeople in the ******* headquarters know nothing about what actually happens in the facilities. They ignore complaints and deny responsibility. I've been out for just over a week and I'm still reeling from the abuse. I am 100% safer in my community than locked up against my will with other struggling souls. As I heal I hope to share my story more widely. I'd love to join others in bringing a lawsuit if that is at all possible.Places like this need to be held accountable and shut down.

      We Level Up Response

      09/17/2024

      Hello,

      We are sorry to hear that you feel that you've had a poor experience during your short stay at our facility. Please rest assured that we take complaints seriously and have started an internal investigation to review the circumstances surrounding your voiced concerns including reviewing your chart, phone records and interviews of relevant personnel and it appears that all information indicates that We Level Up maintains 100% compliance with all applicable laws and regulations and there are no findings.  If there is any additional information that you are able to provide regarding this matter, please reach out to us and we will include that into our investigation to a more comprehensive evaluation.

      Thank you.

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