Customer ReviewsforLegal Consulting, Inc.

I regret doing business with LCI. I met with them on 12 April 2023 with the understanding they would get my Royal Holiday membership canceled in 220 days, but no later than 12 months for $6,103.00 with a 100 percent money back guarantee. I was charged $2,847.93 that day and agreed to have $135.63 charged to that same credit card for 24 month. RED FLAG #1, NEVER, agree to transferred/canceled in 12 months before payment is made in full. I was calling for status updates and leaving several message; RED FLAG #2. I was not kept inform of what was going on with the cancelation and when I did get Angie Silcox on the phone is was always a vary nasty response. Of course my membership was not transferred/cancelled in the 12 months so I called to informed them that I was not happy that the timeshare was not canceled an spoke to an Alan Griffen with Switch It in May. I informed him that I would give it to July and if the membership was not canceled then this agreement would be terminated. In July I wrote him and Angie Silcox a letter terminating our agreement. I still was paying the $135.63 until my credit card was compromised in June. I called Angie Slicox again in August to request my refund since my membership was not canceled and she stated that Mr. Joe O'Hara had died and that everything would be held up in probate court, but she would submit my request for a refund. Today I called and again left a message. Angie returned my call to let me know that June/July payment have not been made, in order to get a refund all payments have to be made even thought they had not canceled the membership; and that is the only way they would guarantee my refund. I was also threaten that they could take me to court for the remaining payments. No mention of them not getting the timeshare canceled within the 12 month guarantee. Very angry I got scammed. How can LCI continue to conduct bad business with no consequences? PLEASE, PLEASE, PLEASE do not conduct any business with this company.

We have thoroughly reviewed this file, and our records indicate that the client, Ms. ****** ******, entered the closing phase of her timeshare transfer within the guaranteed 12-month timeframe. As outlined in our agreement, the process was in progress, and the transfer documents were submitted to the resort months ago. We regret any inconvenience caused by the unfortunate passing of the business owner, which temporarily delayed refund processes due to probate court proceedings. However, it’s important to note that the client is not eligible for a refund, as her transfer process was completed. Ms. Barnes cannot receive a refund while simultaneously benefiting from the completion of the contract, as that contradicts the terms of the agreement. Furthermore, Ms. ****** stopped payment on her financing before fulfilling the total agreement price, which is a breach of the contract terms. We kindly request that the client uphold her obligations to avoid further complications. We aim to ensure that every client receives the service they were promised, and we believe Ms. *****s’ file was handled within the terms of her agreement.

Beware of the costs LCI will convince elderly couples they need to pay upfront to cancel their timeshare. My parents paid $25K in May thinking LCI was talking directly with Wyndham to settle on a price to "remove the burden of over $100K in future maintenance payments". It turns out Wyndham has a direct plan to buy back timeshare ownsership for a small fee. My parents attended an LCI timeshare cancellation seminar at a local hotel. They are elderally and my dad has Alztimers. The "freindly" LCI sales team clearly gained my mothers trust but created fear that she had to act immediately and should not talk to Wyndham or her kids who would eventually have to pay for this great burden. When we found out about my parents $25K payment to LCI two days later (Mother's day) and we immediately called and email LCI. We also called the two credit card companies to cancel transactions. We are still working to recover funds. While this is clearly a SCAM it may not qualify as "fraud". My elderly parents did sign something. We understand that many other elderly folks have fallen for this same scheme. $25K upfront is not something a average person would do without first looking up reviews through Google or another browser. Our parents were scared and trusting believing $25k upfront was the only way forward. At least our Mom understands better now.

Dear Mr. ******  Thank you for bringing this matter to our attention. We are truly sorry to hear about the distress your parents experienced and would like to address your concerns directly. At LCI, we work directly with developers to help clients eliminate their timeshare burdens. Many developers are unwilling to assist owners once they are past their cancellation period. In cases where developers do offer assistance, it is often only after learning that a client has signed on with a company like ours. This practice can be an attempt to damage our reputation and hurt our business financially. It's important to note that not all developers offer a “take back” program for every account under their control; each case is evaluated individually. Your parents chose to have us represent them in their efforts to cancel their timeshare. Unfortunately, we never had the opportunity to proceed as they decided to cancel our services shortly after signing up. Please rest assured that we have refunded their payment in full. We strive to provide clear and honest communication to all our clients and regret any confusion or distress that may have been caused. We are committed to improving our processes to prevent similar situations in the future. If you have any further questions or concerns, we are more than willing to address them directly.

My father recently passed away and the rest of our family has decided to discontinue with LCI's services. We have been trying to request a refund, according to their "100% Money Back Guarantee" but, to say the group has been quite dodgey the past few months is definitely an understatement. The last three times I called, I was told to wait for a call back... a call back that never came to fruition. Don't offer a money back guarantee if you don't plan to give the money back!

Dear **** ********, I extend my sincere condolences for the loss of your father. Our thoughts are with you and your family during this difficult time. I understand that you have been attempting to request a refund in accordance with our "100% Money Back Guarantee." I appreciate your patience and would like to address your concerns. Our money-back guarantee is designed to ensure client satisfaction in the event that we are unable to fulfill our services. It is important to clarify that the guarantee is not applicable if the decision to discontinue services is based on a change of mind. Our contract is established with the individual who signed the agreement. In situations where a family member assumes control or ownership of the property and requires our services, we are more than willing to assist. However, if the family chooses not to proceed with our services, it does not nullify the existing agreement. A balance may still be owed, and while we can cancel future payments, any payments already received would be applied to services rendered.