Business ProfileforAC All Stars LLC

All Stars AC Bonita Springs technician Arturo Sosa is a joke. A complete sham. Mr. Sosa did not, apparently cannot, and outright ghosted me on fixing my refrigerator. He came out originally and needed to order some parts. He ordered the parts but when he came to install them to fix my fridge thermostat they were the wrong ones. He then supposedly ordered the right ones and I had to follow up with him to see when he would install them. He said on May 1st between 11am-3pm. He never showed up or called me to say he wasn't coming. I called him and he complained to me that he was only a one man operation and that he was behind on work with his other customers. He said he'd come on May 2nd, between 3-5pm. Again, he was a no show. I contacted him and told him I was extremely disappointed he neither honored his service call nor even bothered to communicate with me that he wasn't coming. He said he'd be by on the afternoon of May 3rd. He never showed. He had absolutely zero care of concern for my time or about fixing my appliance. This is totally and completely unprofessional and unacceptable as a business. I wrote him a check on March 21st for $45 which he cashed but never completed the work. He is untrustworthy. I contacted his supervisor - twice - via text to address this situation with no response. All Stars? More like zero stars. They company kept my $45 and has never reached out to me in any form. DO NOT CONTRACT with these bums and thieves. They're worse than incompetent. You've been warned.