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Find a Location

Sunset Air and Home Services, Inc. has 1 locations, listed below.

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    Business ProfileforSunset Air and Home Services, Inc.

    Air Conditioning Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.32/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/10/2002

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sunset Air and Home Services is a full service, State Certified and Licensed air conditioning contractor. We offer; AC Repair, AC Maintenance, and AC Replacement for Home or Light Commercial use.

    Products & Services

    AC Repair AC Replacement AC Installation AC Maintenance AC Duct Cleaning AC Filters Air Scrubber Plus Ice Machines Pentair Pool Heaters Whole House Surge Protection Honeywell Thermostats UV Lights WiFi Water Leak Detectors

    Business Details

    Location of This Business
    5610 Division Drive, Fort Myers, FL 33905-5027
    BBB File Opened:
    8/19/2002
    Years in Business:
    25
    Business Started:
    1/29/1999
    Business Incorporated:
    1/29/1999
    Accredited Since:
    9/10/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CAC1815973 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CAC1815973 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2026.

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    https://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of CAC1815973 for this business, issued by Charlotte County Construction License Board

    These agencies may include:

    Charlotte County Construction License Board

    18400 Murdock Cir

    Port Charlotte FL 33948

    (941) 743-1201

    https://secureapps.charlottecountyfl.gov/CitizenAccess/

    BBB records show a license number of D017872 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    Type of Entity:
    Corporation
    Alternate Business Name
    • Sunset Air
    Business Management
    • Mr. Jason Schreyer, President
    Contact Information

    Principal

    • Mr. Jason Schreyer, President

    Customer Contact

    • Mr. Jason Schreyer, President
    • Ms. Brenda Schreyer
    • Ms. Shelbi Payne
    Additional Contact Information

    Fax Numbers

    • (239) 693-0050
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    THOMAS F

    1 star

    07/17/2024

    It was time for a more efficient AC unit Sunset sold Us the unit pulled the permit about 6 months to a year later it was new roof time, The ac refridgerant lines were right up next to the roof line the nails went right into it . Sunset was notified but took no responsibility and gave Us a estimate for thousands of dollars . Our roofing contractor was notified **** ***** and immediately sent there AC guy out and repaired our incorrectly installed ac line . Today in these 100 degree days our poor ac does not stand a chance trying to keep the home at the right temp with the lines so close to the roof

    Sunset Air and Home Services, Inc. Response

    07/18/2024

    This is false. This incident happened in 2021. The roofer caused the problem. The roofer hit the lines with a nail. We have pictures of it.  We suggested he call the roofer and have them address the issue or we would have to charge him for the repair (and it WAS NOT thousands of dollars). It has been 3 years since the issue happened and this review is irrelevant. The customer contacted the roofer (as we suggesetd) and the matter was resolved. 
    With regards to the copper lines being "too close to the roof", that has nothing to do with the function of the system. Sunset Air did not install the copper lines. If the company that repaired the leak (the roofers caused) did not properly reinstall the insulation around the cooper lines, then they need to repair that well.   
    This will be our only response to this claim.  

    Local BBB

    BBB of West Florida

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