Business ProfileforGlass Design
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 7857 Drew Cir STE 9, Fort Myers, FL 33967-6080
- BBB File Opened:
- 5/12/2014
- Years in Business:
- 21
- Business Started:
- 7/30/2003
- Business Incorporated:
- 7/30/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of SCC131151224 for this business, issued by Construction Industry Licensing Board
These agencies may include:
Construction Industry Licensing Board
2601 Blairstone Rd
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- Forte' Crafts Inc.
- Contact Information
Principal
- Ms. Bonnie L Gard, President
Customer Contact
- Ms. Bonnie L Gard, President
- Ms. Sandra L Durden, Vice President
- Additional Contact Information
Phone Numbers
- (239) 494-3608Other Phone
- (239) 317-1057Other Phone
- (239) 494-3608
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Robin H
1 star06/30/2022
Glass Design Response
07/11/2022
We are very sorry to hear you had a bad experience with our company as we strive for 100% customer satisfaction. We do not understand how another company would have been able to charge less than half of what we did for the same exact product as that would be WELL BELOW our cost on the materials. We have been serving the SW Florida area for over 26 years and as most of our Google reviews demonstrate, and we are known for providing exceptional products, prices, and customer experiences. In regards to your statement that our company is "dishonest" and "unscrupulous", we graciously cancelled your order and refunded your deposit as soon as you requested it. Once again we are very sorry that you did not have an exceptional experience with our company as we take great pride in doing so.
Best Regards,
Bonnie D******
Glass Design - CEO/Owner
Customer Response
07/11/2022
Yes, we requested our order to be cancelled the next business day, before you measured the door and ordered the glass insert. We were very relieved that you did so ... and Thank you!
As far as your company being dishonest and unscrupulous? ... I really don't know. I would rather think that the lady who helped us made a huge mistake with the pricing and information that she gave us?!?
Anyway, we're just happy to have saved ourselves a lot of money .. $4000 for the same exact product (installed)
We learned a valuable lesson ... always shop and compare.
***** and ****
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