Business ProfileforWindow World of Northeast Florida

Cant give 0 stars. Dont do business with WW NE FL they are a bad company & the owner does not stand by his commitment. They advertise on the radio locally where the owner ***** states he will visit your home, it is a lie. I have called to have him visit the work done, I am told he is in VA building a home. He has never called me. I bought windows back in 2018. First person brought his girlfriend and kid. Said he wanted the other 50% of the balance, I found numerous issues & asked them to remediate. Svc was awful when trying to get this done. I had people come and "correct" the issues, again, not to my satisfaction. They sent me a demand letter which was amusing. Got to a point, to be rid of them, got most issues fixed & I paid, however, over the last 4 years, they have had to change out ALL the sashes. Windows in sunroom were bowed, had to get those replaced. Window leaked, guy says oh they didnt put the plugs in the frame. Most recent visit, asked for a manager to come out & check every window, a few were showing where the tint was defective. A tech showed up instead he did a nice job as he found 9 where they were defective. So I got those replaced. Pointed out large slider was getting stuck, he pulled it off, tech goes "there's the issue, no wheels". I asked how does that happen, "they dont always check em". He did check everyone and offered to replace each window with new wheels. He is a good guy working for an awful company. So I called *****, got their "corporate" answering service as he was not available (shocking) and for him or his brother to call me back. When the last set of techs came out, they had been here before, they were very nice, did a complete job with professionalism. Not once did I get a call from Window World to check if it was done correctly, if I had any other issues, etc.. Suffice it to say, I do not recommend them, as they dont care about their customers.

Every time ************************ has had an issue we have fixed it.We stand by our lifetime warranty.