Business ProfileforOBB Starters and Alternators
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 98640 Overseas Hwy, Key Largo, FL 33037-2337
- BBB File Opened:
- 7/18/2013
- Years in Business:
- 13
- Business Started:
- 1/15/2011
- Contact Information
Principal
- Carlos a Tamayo, President
Customer Contact
- Carlos a Tamayo, President
Customer Complaints
0 Customer Complaints
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4 Customer Reviews
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Most Recent Customer Review
Tamie B
1 star08/19/2024
OBB Starters and Alternators Response
08/20/2024
We have repeatedly assisted this customer, but unfortunately, she is not happy with any of the assistance given to her. We are an online operation and support is provided to her in that format. She ordered a part no longer made for an old tractor - it was a special order - coming from ******. Ordered in the late evening of August 11th, the part was delivered on the 19th of August - the customer is upset to have to wait 7 days for delivery of this special ordered, no longer made part, not available in the **.
Ordering is not meant to be as difficult as she has made it out to be and everything is recorded in your account, including messages with status updates and tracking numbers. She can log in at anytime and retrieve any information she wants, including invoice. Unfortunately, she has not been happy with any assistance, in any form and we will proudly stand by all of our service and teams even if repeated to the President of the United States. We have been in business online for many years with thousands of happy customers and do not represent to be anything we are not.
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