Business ProfileforGT Movers
At-a-glance
Related Categories
Business Details
- Location of This Business
- 933 W 7th St, Lakeland, FL 33805-4239
- BBB File Opened:
- 9/14/2021
- Years in Business:
- 3
- Business Started:
- 10/14/2021
- Business Incorporated:
- 10/14/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Anytime Movers
- GT Movers & More LLC
- Contact Information
Principal
- Gylan West II, Owner
Customer Contact
- Gylan West II, Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kimberly W
1 star07/25/2024
GT Movers Response
07/26/2024
While I would like to again sincerely sympathize with you about the incident, I am not willing to take accountability for damage that was caused due to an oversight on your end. When you first called frantic after the flooding occurred, you never disclosed what caused the flood, upon returning to your home to assist and assess damage it was discovered it was caused due to the drain tube for the washer not being placed properly.
I would like to acknowledge that there was never a discussion or agreement to set up the washer, as these services are not included and we normally do not provide these services (copy of contract can be provided). Nor was there ever any agreement made regarding me covering any costs for damages. I can account to the fact that you did request several different payment amounts via text message*, but this was after we already acknowledged the damage was not caused by the services GT Movers provided. I would like to apologize if there was any miscommunication I not only verbally explained, but also had a letter* sent to you via email fully addressing the incident. (*All of the aforementioned can be provided.)
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.